What is DigiDoc?

Even if your enterprise has already adopted digital stamping, the process often remains fragmented, requiring separate vendor coordination, manual intervention, disconnected workflows, and limited real-time visibility.  The result?  A process that is digital in parts, but not truly seamless.

This is where the DigiDoc + Melento integration changes the game.  As the first-ever workflow platform to offer native DigiDoc integration, Melento enables enterprises to embed digital stamping directly into their operational workflows, eliminating handoffs, reducing delays, and enabling real-time stamping execution without disrupting existing processes.

Instead of switching between systems or managing stamping as a separate operational layer, enterprises can now orchestrate procurement, stamping, approvals, and document execution within a single unified workflow.

Delivering faster turnaround times, greater control, and a truly end-to-end digital experience!

What is DigiDoc?

DigiDoc is a digital stamping solution in India backed by the Stock Holding Corporation of India Limited (SHCIL), built to replace traditional stamp paper processes with a fully digital, API-driven system.

It allows businesses to:

• Automatically calculate stamp duty based on state laws
• Pay duties through a prepaid wallet
• Generate legally compliant stamped documents instantly

All of this happens within a controlled, trackable system, removing manual dependencies entirely.

DigiDoc is legally compliant under the Information Technology Act 2000, making it suitable for enterprise-grade use cases across industries such as banking, NBFCs, insurance, and legal operations.

It supports two processing modes:

How it works in practice:

• Upload the document to your workflow
• Stamp duty is calculated automatically based on state rules
• The amount is deducted from your wallet
• The document is stamped digitally (or routed for physical dispatch)
• A final, compliant document is generated

In essence, DigiDoc converts stamping from a fragmented manual task into a seamless digital process.

Why DigiDoc When You Already Have Digital Stamping?

Many enterprises today have adopted digital stamping to move away from paper-based processes.  But simply going digital doesn’t always solve the deeper operational challenges.  Here’s why enterprises need a more advanced solution like DigiDoc:

Digital doesn’t always mean seamless

Many existing digital stamping systems still require:

• Manual coordination with vendors
• Separate workflows for different states
• Disconnected procurement and execution processes

This creates friction and slows down document execution.

Limited flexibility creates operational bottlenecks

Several platforms support only specific procurement models, forcing businesses to adapt their processes around system limitations.

Enterprises often need:

• On-demand stamping for urgent transactions
• Pre-procured inventory for high-volume operations
• Hybrid flexibility depending on business needs

Without this flexibility, execution delays become inevitable.

Compliance complexity still remains

Even with digital systems, teams often struggle with:

• Choosing the correct stamp duty article
• Applying state-specific rules accurately
• Managing changing compliance requirements

Errors can still lead to delays, disputes, and compliance risks.

Visibility across the lifecycle is often incomplete

Many solutions stop at stamp generation but lack end-to-end operational visibility.  Enterprises need to know:

• What stage the request is in
• Which state/vendor is processing it
• Whether dispatch or execution is complete

Without centralized tracking, monitoring remains difficult.

Why DigiDoc on Melento beats alternatives

While DigiDoc is powerful on its own, Melento transforms it into a paperless stamping workflow.

No new integration required

For existing Melento customers, there’s no need to build or deploy anything new.  DigiDoc is activated via configuration, making adoption almost instantaneous.

Simpler than alternatives like NeSL

Platforms like National e-Governance Services Limited often involve:

• Tri-party agreements
• Multiple APIs
• Complex onboarding

Melento eliminates this complexity with a unified integration layer.

No inventory or pre-procurement

Unlike traditional models that require 7-15-day pre-orders, DigiDoc enables on-demand stamping. Documents are stamped in a few minutes, without any dependency on inventory.

Melento as the orchestration layer

Melento goes beyond access; it manages:

• Multi-request processing at scale
• Async callbacks and workflow continuity
• Document handling, including compression
• Dispatch logistics for hybrid states

This means your internal teams don’t need to manage operational complexity; Melento does it for you.

State coverage & modes

DigiDoc via Melento supports

Digital document stamping in 18 states, giving enterprises a wide operational footprint

(State coverage map – 18 states color-coded by digital vs. physical mode (Melento brand palette))

For hybrid states, Melento can handle the entire dispatch lifecycle, from printing to courier, ensuring a consistent experience without additional vendor management.  This unified approach allows businesses to operate across regions without changing workflows.

How Simple is Onboarding?

One of the biggest advantages of DigiDoc on Melento is its ease of activation.

What you don’t need to worry about:

• No new APIs to build
• No new dashboards to learn
• No changes to reporting formats
• No separate billing systems

For most enterprises, this reduces onboarding effort from a technical project to a simple configuration update.

Phase 1 is already live

DigiDoc on Melento is already delivering value in production environments.  Available today:

• Request eStampPaper API 
• DigiDoc stamp type support
• Upload-based and template-based workflows
• Asynchronous processing for better scalability
• Multi-request handling

Coming soon:

• Web-based portal interface
• Enhanced compression for documents larger than 5 MB

This phased approach ensures immediate usability while continuously improving capabilities.

Why this matters for your business

DigiDoc via Melento is more than a feature; it’s a shift in how enterprises handle compliance-heavy workflows.

• • Speed: Reduce stamping time from days to minutes
  • Efficiency: Eliminate manual effort and vendor coordination
  • Compliance: Ensure accurate, state-wise legal adherence
  • Scalability: Handle large volumes without operational strain

For industries where document execution impacts revenue, like lending, insurance, and procurement, this directly translates into faster business outcomes.

Ready to switch to real-time stamping?

If you’re already using Melento, enabling DigiDoc is one of the fastest upgrades you can make to your document workflow. No rebuilds, no disruption, just real-time stamp generation API compliant stamping across 18 states.

Connect with your Melento solution consultant to get started.

It takes minutes to configure, and fundamentally changes how your business handles stamping.

Book A Demo