Backed by Industry-Leading Security Standards
Video-Based Identification Procedure (VBIP) is a real-time, seamless, and end-to-end encrypted process for identification and paperless KYC verification. This alternative video-based KYC procedure is carried out by the insurer or an official authorized by the insurer and trained for face-to-face VBIP. The process involves:
Aadhaar authentication or eSigning OVDs for identity verification
Questionnaire-based audio-visual interaction
Image capture and data extraction
Facial matching and KYC validation
Customer is invited for video KYC & consents for initiation
Customer uploads and authenticates OVDs using Aadhaar eSign
An official begins an audio-visual call with the customer & records the video
Customer’s live picture and document images are captured
ML techniques are used to match the picture with the photo in the customer’s IDs
AI & OCR technology extract image data & validate them with standard databases
Customer’s location is determined by geo-tagging facility
Customer is successfully onboarded using video KYC
Our video KYC solution allows insurers to verify and onboard customers using VBIP-enabled workflows that adhere completely to IRDAI regulations and Aadhaar eSignatures that comply with the IT Act (2000).
A video-based upgrade to manual KYC and document verification resulting a TAT reduction of 99%
Flexible & enterprise-ready document verification solution supporting all OVDs with customizable templates
Online & offline Aadhaar authentication, Aadhaar eSign & video KYC integration with ML- powered fraud filters
VBIP reduces onboarding costs by 90% by automating KYC workflows & digitizing insurance documentation
Zero-contact digital video-based KYC eliminates paperwork and physical presence, boosting efficiency by 20%
Our intuitive video KYC dashboard helps customers onboard seamlessly with 20% fewer KYC drop-offs
Data from document images is validated instantly using standard authorized databases
OCR technology reads and extracts relevant data from document images for instant authentication
The live image of the customer is matched with a photo on the IDs for the liveness check
Customer location during video KYC is ensured to be within India using geo- tagging technology
Smooth KYC verification enabled with Aadhaar authentication supporting XML files & QR codes
Customers electronically sign OVDs on our smart dashboard using valid Aadhaar eSign
Supports all officially valid documents using mobile SDK (iOS & Android), mobile and desktop web, and APIs
AI & ML-based anti-fraud filters mitigate the threat of identity theft & fraudulent documentation
Customer-centric insurance onboarding with a seamless, user-friendly KYC verification interface
To onboard customers, insurers need to verify several documents, confirm identities, and complete long KYC procedures. This results in long waiting times, excessive paperwork, and several customers leaving the onboarding process unfinished.
Melento provides an intuitive and customer-friendly onboarding experience by leveraging the latest ML techniques and secure Aadhaar e-signatures. Your insurance company can use VBIP-enabled Video KYC to onboard quickly and cost-effectively. Your customers can now complete KYC verification within minutes and with zero physical interactions.