💬
98% open rate on WhatsApp

Sign documents
directly on WhatsApp

Deliver secure signature requests straight to your stakeholders' most-used app. Real-time notifications, OTP verification, and instant delivery — no installs required.

See How It Works
⚡
2min
Avg signing time
✅
98%
Message open rate
98% Open Rate End-to-End Encrypted OTP Verification No App Install Required Multi-Channel Delivery ESIGN Act Compliant Instant Audit Trails eIDAS EU Ready SMS + Email + WhatsApp India IT Act Compliant 98% Open Rate End-to-End Encrypted OTP Verification No App Install Required Multi-Channel Delivery ESIGN Act Compliant Instant Audit Trails eIDAS EU Ready SMS + Email + WhatsApp India IT Act Compliant
Process

From request to
signed in minutes

1

Initiator Creates the Workflow

Log into Melento, upload your document, add stakeholders, and enable WhatsApp notifications with a single toggle.

⚙️ 2 minutes setup
2

Signer Receives WhatsApp Alert

An encrypted WhatsApp message with a secure Sign Now link arrives instantly. No email inbox to check, no delays.

💬 Instant delivery
3

Preview & Consent

The signer is redirected to Melento's secure portal to preview the document and confirm their intent to sign.

4

OTP Verification

A one-time password is sent to verify signer identity. Only authorized individuals can complete the process.

🔐 Enhanced security
5

Sign, Download & Deliver

Signature is applied instantly. The signed document and audit trail are shared automatically on WhatsApp.

✅ Done
Live Workflow View
📤

Workflow Initiated

Document uploaded, stakeholders added, WhatsApp notifications enabled

💬

WhatsApp Message Sent

Encrypted Sign Now link delivered instantly to signer's WhatsApp

👁

Document Previewed

Signer opens link, reviews document on Melento's secure portal

🔐

OTP Verified

Identity confirmed with one-time password authentication

✅

Signed & Delivered

Signed document and audit trail auto-shared via WhatsApp to all parties

Discover Our eSign Platform
Capabilities

Everything built
for speed

📨
Real-Time WhatsApp Notifications

Signature requests delivered instantly via WhatsApp — the platform where your stakeholders are most active and responsive. Rich media messages with clear instructions make signing intuitive.

98%
message open rate vs 20–30% for email
🔐
OTP Verification

Every signing action is protected by one-time password authentication, ensuring only authorized individuals can execute the signature.

📡
Multi-Channel Delivery

Reach every signer — send notifications simultaneously via WhatsApp, SMS, and email to maximize completion rates.

📋
Automatic Audit Trails

Every signing action is logged with timestamps, IP addresses, and signer details. Full compliance across banking, healthcare, legal, and real estate sectors.

🌍
Global Coverage

Supported in the US, UK, Australia, Brazil, Canada, India, and more. Compliant with ESIGN Act, eIDAS, and India's IT Act.

Results

Numbers that
speak for themselves

WhatsApp Open Rate
98%
vs 20–30% for traditional email — your signing requests actually get seen.
WhatsApp open rate 98%
Email open rate 20–30%
Average signing time ~2 minutes
Traditional signing time 12–24 hours
⚡

Faster Completions

Instant WhatsApp alerts mean signers act in minutes, not days. Eliminate follow-up emails and manual chasing.

📱

No App Required

Signers complete the entire process within WhatsApp and Melento's portal. Nothing to download, nothing to install.

🔒

End-to-End Security

WhatsApp's native encryption combined with OTP authentication and Melento's secure platform ensures trust at every step.

📊

Complete Visibility

Track signing progress in real time with detailed activity logs and audit trails ready for regulatory review.

Industries

Built for every
sector

🏦
Banking & Finance

Speed up loan approvals, account openings, and contract signings with real-time secure WhatsApp delivery.

⚖️
Legal & Real Estate

Streamline contract execution, rental agreements, and mass tort communications with mobile-first signing.

🏥
Healthcare & Insurance

Simplify patient intake, policy renewals, and claims processing with fast, HIPAA-compliant signature requests.

🏢
Corporate & HR

Enhance employee onboarding, NDA signing, and internal approvals with convenient WhatsApp workflows.

FAQ

Common
questions

Is WhatsApp delivery available worldwide?
WhatsApp eSignatures are supported in the United States, United Kingdom, Australia, Brazil, Canada, India, and many more countries globally.
Do signers need to download any app?
No. Signers complete the entire signing process within WhatsApp and the Melento portal. No additional installations are required.
How secure is WhatsApp signing?
Melento uses WhatsApp's end-to-end encryption, OTP identity verification, and comprehensive audit trails to ensure every signature is secure and legally binding.
Can WhatsApp notifications be combined with SMS and email?
Yes. Melento supports simultaneous multi-channel delivery via WhatsApp, SMS, and email to maximize reach and ensure no signing request is missed.

Start sending signature
requests on WhatsApp

See How It Works