{"id":7267,"date":"2022-08-22T10:59:45","date_gmt":"2022-08-22T10:59:45","guid":{"rendered":"https:\/\/signdesk.com\/in\/?p=7267"},"modified":"2025-09-17T07:31:04","modified_gmt":"2025-09-17T13:01:04","slug":"assisted-and-non-assisted-kyc-verification","status":"publish","type":"post","link":"https:\/\/melento.ai\/en-in\/blog\/assisted-and-non-assisted-kyc-verification","title":{"rendered":"Assisted &#038; Non-Assisted KYC Verification &#8211; All You Need To Know"},"content":{"rendered":"<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7271\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2022\/08\/Assisted-Non-Assisted-KYC-Verification-1.jpg\" alt=\"non assisted kyc \" width=\"1604\" height=\"750\" \/><\/h2>\n<h2><span style=\"text-align: justify; font-size: 24px; font-family: 'open sans'; color: #008000;\"><b>What is Assisted &amp; Non-Assisted KYC?<\/b><\/span><\/h2>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">KYC, often known as &#8220;Know Your Customer&#8221; or &#8220;Know Your Client,&#8221; is a set of rules for verifying a user&#8217;s identity before or while transacting business with banks and other financial institutions.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The process of KYC verification can be undertaken in two ways &#8211; assisted and non-assisted<span style=\"color: #333333;\"> <a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/all-about-kyc-verification\" target=\"_blank\" rel=\"noopener\"><strong>KYC verification<\/strong><\/a>.<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Assisted KYC verification is an iteration of the KYC process in which a registered official from the business conducting KYC, helps the customer carry out the KYC check.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">In contrast, non-assisted KYC verification or self KYC is when the customer completes the KYC verification with no assistance from an official.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">KYC verification is an integral part of the <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/www.rbi.org.in\/CommonPerson\/english\/scripts\/notification.aspx?id=2607\"><span style=\"font-weight: 400;\">Customer Due Diligence<\/span><\/a><\/span><span style=\"font-weight: 400;\"> (CDD) process, to mitigate risks of fraud and financial crime by ensuring compliance with AML\/CTF regimes. Additionally, strong KYC checks help boost onboarding efficiency, reduce expenses, and provide customers with a seamless onboarding journey.\u00a0<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Assisted &amp; non-assisted KYC may be carried out by businesses in select industry segments as mandated by regulators, with each type possessing its own set of advantages for businesses.<\/p>\n<h3><span style=\"text-align: justify; font-size: 22px; font-family: 'open sans'; color: #008000;\"><b>Types of KYC for Businesses<\/b><\/span><\/h3>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The following are types of KYC that prevalent among enterprises:<\/p>\n<p><span style=\"text-align: justify; font-size: 18px; font-family: 'open sans';\"><strong>Physical KYC<\/strong><\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This type of KYC verification uses physical copies of the address and identification documents that have been self-attested. Customers must personally visit the bank, fund house office, or KYC Registration Agency to deliver the signed form and the necessary supporting documents.<\/p>\n<p><span style=\"text-align: justify; font-size: 18px; font-family: 'open sans';\"><strong>Aadhaar-based eKYC<\/strong><\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This technique uses information acquired by the Unique Identification Authority of India (UIDAI) to remotely authenticate customers. Customers can choose biometric verification or<span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Aadhaar OTP-based verification<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/span><\/p>\n<p><span style=\"text-align: justify; font-size: 18px; font-family: 'open sans';\"><strong>Offline KYC<\/strong><\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The user inserts their Aadhaar number and the OTP they received to decrypt an Aadhaar XML file holding their KYC information during the offline KYC verification process. Alternately, offline KYC can be completed by scanning the Aadhaar card&#8217;s QR code.<\/p>\n<p><span style=\"text-align: justify; font-size: 18px; font-family: 'open sans';\"><strong>Digital KYC<\/strong><\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">KYC verification is completed online in this case. The customer takes a picture of themselves, takes live photos of the original documents, and uploads scanned copies of their <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ekyc-explained-all-you-need-to-know-about-ekyc\" target=\"_blank\" rel=\"noopener\">KYC documents<\/a><\/span>. After that, OCR is utilized to extract data from the document images, which is then compared to KYC information acquired via APIs.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Digital KYC can be either assisted or non-assisted.<\/p>\n<h3><span style=\"text-align: justify; font-size: 22px; font-family: 'open sans'; color: #008000;\"><b>Assisted &amp; Non-Assisted KYC: How It Works<\/b><\/span><\/h3>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\"><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/signdesk.com\/digital-kyc\">Online KYC verification<\/a><\/span><span style=\"font-weight: 400;\"> is among the most useful tools for businesses. Customers can be onboarded and verified remotely at low costs and high speeds.\u00a0<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The online KYC verification process may be carried out in one of two ways.<\/p>\n<h4><span style=\"text-align: justify; font-size: 21px; font-family: 'open sans'; color: #008000;\"><b>Assisted KYC Verification<\/b><\/span><\/h4>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The assisted KYC verification was first introduced in the form of the VCIP (Video-based Customer Identification Procedure) by the RBI for KYC verification in banks and NBFCs.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The process was then also adopted by the IRDAI and SEBI for onboarding in the insurance and securities segments, respectively. As mentioned previously, this process involves a registered executive taking the customer through the KYC process.<\/p>\n<p style=\"text-align: justify; font-size: 18px; font-family: 'open sans';\"><strong>Here\u2019s how assisted KYC verification works.\u00a0<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The executive starts the procedure by sending an invite to the customer&#8217;s email or cellphone number.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The customer will be taken to the web portal after clicking the link, where they must upload the required documents.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The executive initiates a video call during which the executive and the customer will speak directly to one another.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The customer first presents themselves to the executive. The executive taps the record button on his or her screen after informing the consumer that the video call would now be recorded to begin the KYC procedure. Throughout the process, live photos of the customer will be taken.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The customer must respond to a series of randomized system-generated questions during the video conversation. Furthermore, pictures of the customer\u2019s KYC documents and written signature are taken during the video call.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">After the recording is finished, the executive must replay it to confirm the footage. Verification is carried out to examine the video&#8217;s quality and any potential stutters.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The executive confirms or denies the customer\u2019s KYC and restarts the procedure if the video call clarity is unsatisfactory.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The executive must preserve the recorded video and end the video call if the video call clarity is adequate.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Artificial intelligence (AI) is used to verify the provided documents and images using a variety of parameters. The executive\u2019s dashboard shows the outcome.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">After verification, if the recorded video and KYC documents meet the necessary requirements, the regulatory entity confirms the transaction; otherwise, the transaction is rejected.<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The transaction information will show up on the Auditor Dashboard if the regulated entity approves the transaction. Based on the given transaction facts, the auditor must either confirm or deny the transaction.<\/li>\n<\/ul>\n<h4><span style=\"text-align: justify; font-size: 21px; font-family: 'open sans'; color: #008000;\"><b>Non-Assisted KYC Verification<\/b><\/span><\/h4>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The Department of Telecommunications (DoT) was among the first regulatory bodies to permit <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ekyc-and-self-kyc-for-new-mobile-connections\"><span style=\"font-weight: 400;\">non-assisted KYC verification<\/span><\/a><\/span><span style=\"font-weight: 400;\"><span style=\"color: #333333;\">.<\/span> Recently, other regulators in the BFSI sector have selectively permitted self KYC in a few scenarios.\u00a0<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Here\u2019s how non-assisted KYC verification works.<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The client is invited for Self KYC via email or SMS<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The client accepts the invitation &amp; consents to the terms of Self KYC<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Scanned images of KYC documents are uploaded by the client<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">A video of the client begins recording<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The client captures live images of the uploaded KYC documents<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Liveness checks and geo-tagging ensure the client\u2019s presence<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The client then answers randomized questions displayed on the screen<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ocr-based-insurance-claims-verification\">OCR Verification<\/a> &amp; AI extract data from images and verify these in real-time<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The video stops recording and all the data including the video and KYC documents are stored<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">An executive assesses these materials and accepts or rejects the client\u2019s KYC<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The client is onboarded successfully or invited for Self KYC again.<\/li>\n<\/ul>\n<h2><span style=\"text-align: justify; font-size: 24px; font-family: 'open sans'; color: #008000;\"><b>Assisted vs Non-Assisted <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/everything-you-need-to-know-about-video-kyc\">Video KYC<\/a> Verification &#8211; Know The Difference<\/b><\/span><\/h2>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Although both methods of verification are an advantage over the physical verification of KYC, both have differences in their methodology:<\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\"><b>Assisted KYC<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\"><b>Non-Assisted KYC<\/b><\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Requires an executive to carry forward the process<\/span><\/td>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Customers can perform KYC verification on their own<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">ID Verification must be confirmed by an executive before proceeding<\/span><\/td>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">ID Verification is done in real-time using APIs, an executive is not required\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The customer is onboarded depending upon the time taken by the executive\u00a0<\/span><\/td>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The customer is onboarded in minutes\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Customers are taken through the process with a human touch<\/span><\/td>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Customers do it all by interfacing with an AI system\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The executive provides an added layer of scrutiny and security\u00a0<\/span><\/td>\n<td><span style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Lack of human intervention could result in risky transactions\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span style=\"text-align: justify; font-size: 22px; font-family: 'open sans'; color: #008000;\"><b>Assisted or Non-Assisted KYC &#8211; Which To Choose For Your Business<\/b><\/span><\/h3>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Since the regulatory requirements pertaining to assisted and non-assisted KYC uphold the assisted form of KYC verification, it\u2019s advisable for businesses to err on the side of caution and undertake assisted KYC checks in most cases.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Businesses in the insurance, finance, securities, and telecom sectors are required to onboard customers using different forms of assisted KYC verification.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Banks and NBFCs must utilize <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\"><span style=\"font-weight: 400;\">VCIP<\/span><\/a><\/span><span style=\"font-weight: 400;\"><span style=\"color: #333333;\">,<\/span> insurers are required to comply with <\/span><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/irdai-officially-announces-vbip\"><span style=\"font-weight: 400;\">VBIP<\/span><\/a><\/span><span style=\"font-weight: 400;\">, securities intermediaries must onboard using <\/span><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/sebi-notification-now-allows-paperless-investor-onboarding\"><span style=\"font-weight: 400;\">VIPV<\/span><\/a><\/span><span style=\"font-weight: 400;\">, and TSPs have their own onboarding procedure.\u00a0<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">However, TSPs can also leverage <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ekyc-and-self-kyc-for-new-mobile-connections\"><span style=\"font-weight: 400;\">Self KYC<\/span><\/a><\/span><span style=\"font-weight: 400;\"> for issuing new connections according to the regulations of DoT.\u00a0<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Non-assisted KYC is faster and more efficient to use for customer onboarding but isn\u2019t emphasized in the regulations. This means that it could be a good fit for smaller to medium-sized businesses in regulated sectors, that require a quick KYC process for low-risk transactions such as opening half KYC accounts, small loans, etc.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Additionally, Self KYC is a convenient alternative for businesses in healthcare, education, retail &amp; FMCG, manufacturing, construction, real estate, and more. Customer onboarding isn\u2019t heavily regulated in these sectors, and businesses here also require both speed and security, making Self KYC the perfect option.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Self-onboarding may be completed using just a smartphone in minutes, and hence is more conducive to smaller transactions that are highly unlikely to pose massive AML\/CTF risks.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">But with this being said, businesses must ensure that they\u2019ve got strong transaction monitoring and due diligence procedures in place in case of fraudsters slip through the KYC cracks.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">To sum up, assisted KYC verification is the recommended form of KYC for regulated businesses.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">However, Self KYC can prove to be a more cost-effective and efficient option in certain circumstances. Therefore, businesses must weigh the pros and cons before choosing which KYC verification procedure to go with.<\/p>\n<h4><span style=\"text-align: justify; font-size: 20px; font-family: 'open sans'; color: #008000;\"><b>Scan.It: Melento (Formerly SignDesk)\u2019s <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/7-interesting-facts-you-probably-didnt-know-about-video-kyc\">Video KYC Solution<\/a> For Assisted &amp; Self KYC<\/b><\/span><\/h4>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Accurate and trustworthy liveness and KYC checks are crucial for onboarding and authentication processes as more and more companies go digital. The deployment of a clever and user-friendly solution for KYC checks can help significantly reduce fraud risk and onboarding costs while providing the user with a simple video verification experience.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\"><strong><a href=\"https:\/\/melento.ai\/en-in\/vcip\"><span style=\"color: #333333;\">Assisted and non-assisted KYC verification<\/span><\/a><\/strong> can lessen the likelihood of facial spoofing and makes onboarding time and cost-efficient. An intelligent and convenient method of completing liveness checks that are driven by AI allows people to do so while being virtually inspected.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Businesses can easily enroll customers without running the risk of fraud thanks to efficient verification services provided by video KYC providers like Melento (Formerly SignDesk) be it assisted or non-assisted KYC.<\/p>\n<div align=\"center\"><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/melento.ai\/en-in\/talk-to-sales\"><button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><strong>Book a Demo <\/strong><\/button><\/a><\/span><\/div>\n<div id=\"download-ebook\" style=\"bottom: 0; width: 100%; position: fixed; z-index: 999; background-color: #7ee6cc; padding: 5px 10px; margin-left: -8%; font-family: 'Montserrat', sans-serif !important;\">\n<div style=\"display: flex; justify-content: center; align-items: center;\">\n<h5 style=\"margin: 0px !important; font-weight: 500 !important; color: #2c5363;\">Download Latest Ebook For Free!<\/h5>\n<p><a href=\"https:\/\/melento.ai\/en-in\/ebooks\/kyc\/business-guide-to-video-kyc-verification\/\"><button style=\"border-radius: 5px !important; margin-left: 15px; padding: 2px 13px; font-weight: 800; color: white; background-color: #2c5363;\">Click Here<\/button><\/a><\/p>\n<\/div>\n<\/div>\n<style>\n#download-ebook h5 {font-size: 22px !important;}#download-ebook p{margin-bottom:0px !important;}@media(max-width:767px) {#download-ebook {margin-left: -12% !important;}#download-ebook h5 {font-size: 15px !important;}#download-ebook button {padding: 8px 13px !important;}}<\/style>\n","protected":false},"excerpt":{"rendered":"<p>What is Assisted &amp; Non-Assisted KYC? KYC, often known as &#8220;Know Your Customer&#8221; or &#8220;Know Your Client,&#8221; is a set of rules for verifying a user&#8217;s identity before or while transacting business with banks and other financial institutions. The process of KYC verification can be undertaken in two ways &#8211; assisted and non-assisted KYC verification. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7271,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page_templates\/blog-new-3.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[22],"tags":[39,188,189,531,572,1456,1479,1657,1658,1689,2051,2277],"class_list":["post-7267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-video-kyc","tag-aadhaar-based-ekyc","tag-assisted-kyc","tag-assisted-kyc-verification","tag-difference-between-assisted-non-assisted-kyc","tag-digital-kyc","tag-kyc-check","tag-kyc-verification","tag-non-assisted-kyc","tag-non-assisted-kyc-verification","tag-offline-kyc","tag-self-kyc","tag-unassisted-video-kyc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assisted and Non-Assisted KYC Verification | Melento (Formerly 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