{"id":5453,"date":"2021-10-14T08:33:45","date_gmt":"2021-10-14T08:33:45","guid":{"rendered":"https:\/\/signdesk.com\/in\/?p=5453"},"modified":"2025-09-17T07:11:28","modified_gmt":"2025-09-17T12:41:28","slug":"ekyc-and-self-kyc-for-new-mobile-connections","status":"publish","type":"post","link":"https:\/\/melento.ai\/en-in\/blog\/ekyc-and-self-kyc-for-new-mobile-connections","title":{"rendered":"DoT Permits eKYC & Self-KYC Authentication For New Mobile Connections"},"content":{"rendered":"

Government simplifies telecom rules, permits paper-less KYC<\/strong><\/span><\/h2>\n

In a series of notifications released on September 21, 2021, the Department of Telecommunications (DoT)<\/u> informed all telecom service providers of sweeping changes to the onboarding process for new mobile connections.\u00a0<\/span><\/p>\n

Broadly, the notifications envisaged the following changes –\u00a0<\/span><\/p>\n

    \n
  1. Aadhaar-based eKYC<\/a><\/strong> can now be used to issue new mobile connections to individuals, outstation customers, and bulk connections.\u00a0<\/span><\/span><\/li>\n
  2. Self-KYC is permitted to verify individual and outstation customers.\u00a0<\/span><\/li>\n
  3. An OTP-based confirmation process can be used for converting prepaid mobile connections to postpaid.\u00a0<\/span><\/li>\n<\/ol>\n

    These changes successfully digitize large parts of the onboarding and verification process for issuing mobile connections and could make this process simpler and more expedient for customers.\u00a0<\/span><\/p>\n

    Let\u2019s take a detailed look at the changes envisaged by DoT and what they mean for customers and service providers.<\/span><\/p>\n

    \"eKYC-For-New-Mobile-Connections\"<\/p>\n

    Aadhaar eKYC for new mobile connections<\/strong><\/span><\/h2>\n

    DoT\u2019s <\/span>notification<\/a><\/strong> concerning eKYC states that telecom service providers can use the Aadhaar-based eKYC procedure to validate customers\u2019 KYC information digitally.\u00a0<\/span><\/span><\/p>\n

    This introduction of eKYC<\/a><\/strong> is possible due to an amendment to the Indian Telegraph Act (1885) that allowed for the re-introduction of Aadhaar eKYC for new mobile connections.\u00a0<\/span><\/p>\n

    According to the notification, the central government can charge telecom service providers a verification fee of Rs. 1 for every eKYC verification<\/strong> performed; additionally, the security aspects of implementing eKYC will be the responsibility of the respective Telecom Service Providers (TSPs).\u00a0<\/span><\/p>\n

    The notification additionally outlines the process to be followed for eKYC-based issuance of new mobile connections and states that eKYC conducted through a Point of Sale (PoS) can be used for individuals, outstation customers, and to provide bulk connections.\u00a0<\/span><\/p>\n

    Next, let\u2019s examine the eKYC process<\/a><\/strong> envisaged by DoT.<\/span><\/p>\n

    PoS-assisted eKYC process for new connections<\/strong><\/span><\/h2>\n

    The procedure outlined by DoT for issuing new connections following <\/span>eKYC-based authentication<\/a><\/strong> through an authorized Point of Sale (PoS), is as follows.\u00a0<\/span><\/span><\/p>\n