{"id":4963,"date":"2021-02-01T10:59:26","date_gmt":"2021-02-01T10:59:26","guid":{"rendered":"https:\/\/signdesk.com\/in\/?p=4963"},"modified":"2025-09-17T07:13:22","modified_gmt":"2025-09-17T12:43:22","slug":"everything-you-need-to-know-about-ckyc","status":"publish","type":"post","link":"https:\/\/melento.ai\/en-in\/blog\/everything-you-need-to-know-about-ckyc","title":{"rendered":"Everything you need to know about cKYC &#8211; Explained"},"content":{"rendered":"<h2><span style=\"color: #008000;\"><strong>cKYC: A Primer<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">KYC is a fairly ubiquitous term in the regulated sector. Know Your Customer or KYC is a requirement for customers to avail the services of businesses in the BFSI sector and is in place to prevent cases of financial fraud including money laundering, illicit usage of funds, and the funding of criminal activities.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Since all organizations in the BFSI sector must abide by <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">KYC<\/a><\/strong> norms, this would indicate that KYC is to be performed every single time a customer wants to avail the financial services from a bank, securities firm or insurer. This would be the case even if the customer has already completed KYC with another business.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">It doesn\u2019t take a lot of imagination to see that this repeated <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">KYC<\/a> compliance is a burden on both customers and businesses, especially since the customer\u2019s KYC information would already be available.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC was instituted precisely to alleviate this burden of multiple KYC transactions.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5002 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2021\/02\/Everything-you-need-to-know-about-cKYC-Explained-01-1.jpg\" alt=\"cKYC\" width=\"1000\" height=\"454\" \/><\/p>\n<h2><span style=\"color: #008000;\"><strong>What is cKYC?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Central KYC (cKYC) is a directive of the Indian Ministry of Finance, first announced in the Union Budget of <strong>2012-13<\/strong>, and subsequently functional from 2016.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This directive aims to remove the redundancies in the <strong><a href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">KYC<\/a><\/strong> compliance process by creating a single database where all the KYC information of customers is verified and then stored. This database is called the<strong> Central KYC Records Registry (CKYCR)<\/strong>.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">CKYCR is managed by the Central Registry of Securitisation, Asset Reconstruction and Security Interest of India (CERSAI).\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">CERSAI functions differently from other KYC Registration Agencies (KRAs), in that it\u2019s a comprehensive database that verifies and stores customer KYC information, and doesn\u2019t store in-person verified KYC information on individual systems.<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>How does cKYC work?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC needs to be completed just once to avail the financial services. Upon completion of cKYC after the submission &amp; verification of the required documents, the customer will receive a 14-digit KYC Identification Number (KIN) via SMS on their registered mobile number and via email.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer can then use KIN to complete KYC with any other bank, insurer, NBFC, or securities intermediary without submitting KYC documents all over again.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Businesses can simply use the KIN to retrieve the customer\u2019s verified cKYC stored with CERSAI and complete KYC verification.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This process streamlines the KYC verification procedure and makes it simpler for everyone involved.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here\u2019s what KYC verification was like before and after cKYC.<\/span><\/p>\n<h5><b>Before cKYC<\/b><\/h5>\n<h5><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5009 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2021\/02\/Before-cKYC-01-1.jpg\" alt=\"Before-cKYC\" width=\"1000\" height=\"411\" \/><b>After cKYC<\/b><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5010 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2021\/02\/After-cKYC-01-1.jpg\" alt=\"After-cKYC\" width=\"1000\" height=\"454\" \/><\/p>\n<p><span style=\"color: #333300; font-family: 'open sans'; text-align: justify;\">As evidenced above, cKYC does away with multiple <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/video-kyc\">KYC<\/a><\/strong> transactions by allowing financial service providers to verify a customer\u2019s KYC using just their KIN.<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>How can you complete <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/video-kyc\">cKYC<\/a>?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC currently is a paper-based process and therefore involves the submission of documents &amp; photos for completion.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here are the documents required for cKYC.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A filled &amp; signed cKYC form<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A self-attested Proof of Identity<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A self-attested proof of Address<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A photograph<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Once these are submitted to an FI, KRA, AMC, distributor or any registrar (such as CAMS), they\u2019re sent to CERSAI who verifies them, and stores the KYC information.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Upon completion of cKYC, the customer will receive a 14-digit KIN within 2-5 working days. The status of investor cKYC can also be checked using the <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/www.karvykra.com\/upansearchglobalwithpanexempt.aspx\"><span style=\"font-size: 16px; font-family: 'open sans';\">Karvy KYC check portal<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><strong>.<\/strong>\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The documents required for cKYC can also be submitted by a Financial Institution (FI) using file transfer or through the bulk upload mechanism.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">It\u2019s important to note here that while PAN is not mandatory for the completion of cKYC, it is a requirement for availing financial services in the securities market, and therefore the submission of a self-attested copy of the PAN card is required for any investor to complete cKYC.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Additionally, NRIs looking to invest in the Indian securities market must also include a <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/www.irs.gov\/businesses\/corporations\/foreign-account-tax-compliance-act-fatca\"><span style=\"font-size: 16px; font-family: 'open sans';\">FATCA declaration<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> in their cKYC application. This means that NRIs will have to disclose their foreign income to the tax authorities of the USA to complete cKYC.\u00a0\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC details can also be updated using the same cKYC registration form, and the status of updation can be checked the same way.<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>Features of cKYC<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC was instituted to simplify and streamline the KYC process, and it does this in a number of ways.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here are a few of the stand-out features that make cKYC an immensely useful tool for compliance.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Every customer\u2019s KYC information is linked to a unique identifier &#8211; either the KIN or the cKYC number linked with ID proof.<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Financial service providers can search and download KYC records with ease. FIs can use the bulk download option simply by entering the cKYC identifier and then access the KYC records after authentication.<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Once a customer\u2019s KYC records have been updated on CKYCR, all the linked FIs will receive a notification regarding the update.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Customers can link their KYC to multiple correspondence addresses.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The cKYC data submitted to CERSAI will undergo a deduplication process based on the demographic and identifying details. KYC matches based on this process will then be submitted to FIs for resolution.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC accounts also vary based on the documents submitted for cKYC verification. There are 4 types of cKYC accounts &#8211;\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>Normal account:<\/b><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> A normal cKYC account is created if the customer submits PAN, Aadhaar, Voter ID, Passport, Driving License or NREGA job card as proof of identity.<\/span><\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>Simplified measures account:<\/b><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> This account is created when the customer submits any other Officially Valid Document (OVD) as proof of identity. Simplified measures accounts possess a cKYC identifier that\u2019s prefixed with an \u2018L\u2019.<\/span><\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>Small account:<\/b><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> This account is opened when a customer submits just their identifying details along with a photograph. The cKYC identifier for these accounts is prefixed with an \u2018S\u2019.<\/span><\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u00a0<\/span><b>OTP-based eKYC account:<\/b><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> This sort of account is opened for a customer when they perform OTP-based <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">eKYC<\/a><\/strong> for customer identification and also provide a photograph. The cKYC identifier in this case is prefixed with an \u2018O\u2019.\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Finally, here are some additional details to note about cKYC.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC is currently only available for individuals, both nationals and NRIs.<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">FIs are charged for accessing cKYC data from cKYCR. The charges for creating, downloading &amp; updating a cKYC record are 0.80 INR, 1.10 INR &amp; 1.15 INR respectively.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC requires the additional identifying detail of the customer\u2019s mother\u2019s name, as opposed to regular KYC which does not.<\/span><\/li>\n<\/ol>\n<h2><span style=\"color: #008000;\"><strong>How is cKYC different from KYC &amp; <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">eKYC<\/a>?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC, KYC &amp; eKYC are all terms that are seemingly related, there are differences between the three.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ekyc-explained-all-you-need-to-know-about-ekyc\">eKYC<\/a><\/strong> is a digital customer verification procedure conducted for compliance with KYC norms. eKYC involves authenticating the customer\u2019s KYC using the details available in the UIDAI database, after the customer validates the request via OTP, or offline via XML files or the QR code on the customer\u2019s Aadhaar card.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">KYC is an umbrella term for the identification, due diligence and monitoring protocols put in place for FIs to prevent the occurrence of financial crimes. KYC has a large ambit which includes several paper-based, digital, &amp; video-based procedures.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC, as mentioned before, is a provision to complete KYC just once. The main property of cKYC that sets it apart from <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ekyc-explained-all-you-need-to-know-about-ekyc\">eKYC<\/a><\/strong> and regular KYC is that the data resulting from the former is centralized, and the data resulting from the latter is stored by individual FIs or KRAs.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5004 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2021\/02\/Venn-diagram-of-3-circles-01-1.jpg\" alt=\"Venn-diagram-CKYC\" width=\"1000\" height=\"355\" \/><\/p>\n<h2><span style=\"color: #008000;\"><strong>Benefits of cKYC<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC was introduced to ease the KYC process, and it has done so to an impressive extent.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here are the key advantages of the cKYC process.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>Optimized costs for FIs<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The financial burden of performing KYC is distributed across all FIs. By allowing for a centralized database of verified KYC information, just one FI will have to conduct a customer\u2019s KYC and the rest will have access to the same if required. This optimizes the KYC costs for businesses across the BFSI sector.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>Reduced time taken for KYC verification<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">FIs and customers needn\u2019t spend copious amounts of time conducting separate KYC verifications. cKYC massively reduces the turnaround time on KYC by centralizing the process.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Unified KYC across BFSI<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Verified KYC records are available sector-wide due to cKYC, allowing FIs to dedicate fewer resources to KYC verification and divert these resources into areas that will help them perform better.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>One customer, one <\/b><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/kyc-verification\">KYC verification<\/a><\/strong><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC massively boosts the customer convenience aspect of KYC, as a customer will have to get his or her KYC documents verified just once, and will no longer have to carry them around every time he or she requires financial services.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Increased KYC usability\u00a0<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC unifies KYC data across all financial regulators and boosts the efficiency of KYC verification by homogenizing KYC verification. With cKYC, a customer\u2019s KYC needs to be verified just once to be used by any FI.<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Single updation<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">If a customer\u2019s identifying details have changed, they only need to be updated once in the CKYCR, and not separately with every single FI associated with that customer. This is both cost-effective and extremely efficient.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Despite cKYC being a huge step in the right direction, there are still some kinks that need to be worked out and smoothed over.<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>What are the problems with cKYC?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">cKYC suffers from a number of problems and pain points. Here are the most salient ones.\u00a0<\/span><\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>The cKYC process is still paper-based.<span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u00a0 Customers must still provide paper-based documents and copies to FIs to complete cKYC.\u00a0<\/span><\/b><\/span><\/li>\n<li style=\"text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>There is no structure in place to easily accommodate frequent cKYC record updation.<span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u00a0 While cKYC does include convenient provisions for KYC record updation, this process is also paper-based, i.e it involves filling up a form and submitting updated copies of KYC documents. This potentially results in bona fide challenges for accounts opened.<\/span><\/b><\/span><\/li>\n<li style=\"text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>Details cannot yet be shared between CERSAI &amp; KRAs in case of investor KYC.<span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u00a0 There are currently no provisions in place for KRAs to share their KYC repositories with CERSAI.\u00a0<\/span><\/b><\/span><\/li>\n<li style=\"text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>There are no automated bulk-upload options or data extraction features for FIs.<span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> FIs must still manually convert KYC documents and details into the bulk upload format and upload these to CKYCR. Additionally, FIs must also manually document the demographic and identifying information in these KYC documents.\u00a0<\/span><\/b><\/span><\/li>\n<li style=\"text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"color: #333300;\"><b>There are no options for FIs to perform a real-time search &amp; download from CKYCR.<span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> FIs must lodge a request by using the requisite cKYC identifier and an authenticating factor to gain access to customer cKYC records. KYC data search can only be conducted once the information has already been downloaded by the FIs.\u00a0<\/span><\/b><\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">While these certainly are significant issues, the majority of these pain points can be solved by digitizing and automating the cKYC process.<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>How can cKYC be improved?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Digitization offers an easy and efficient solution to the problems of cKYC posed above. Here\u2019s how.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Digitize the cKYC process.<span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u00a0\u00a0<\/span><\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">By allowing customers to upload scanned documents or document images, cKYC can be made even more hassle-free and efficient than it is now. FIs could use this to further reduce documentation costs, manual errors &amp; TAT on cKYC.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Use APIs for automated search and download.<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">By using an API to integrate the FI\u2019s client data repository with the CERSAI application for search &amp; download, FIs can easily find client data in real-time. The API could digitally encrypt the client data before sending it to the FI to ensure security.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Utilize OCR-based data extraction methods for cKYC submission.<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Once digital KYC documents have been submitted to the FI, OCR technology could be used to extract relevant details from these documents to submit to CERSAI for verification. This would reduce the TAT on cKYC verification.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Employ an automated bulk upload option.<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A bulk upload option would automatically upload client details to the cKYC application, after converting data into the bulk upload format. This would enable better user management, improve productivity and prevent data duplication.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">These points are oddly reminiscent of another digital KYC process &#8211; <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">Video-based KYC<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">. But how can we use the model of Video KYC to improve cKYC?<\/span><\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong><a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/video-kyc\">Video KYC<\/a> &#8211; A digital model for cKYC<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Video KYC is the unofficial umbrella term for several video-based KYC verification processes that have recently been instituted by Indian regulators.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">The first instance of Video KYC is RBI\u2019s <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">Video-based Customer Identification Process (V-CIP)<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><strong>,<\/strong> which was closely followed by IRDAI with the <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/irdai-officially-announces-vbip\"><span style=\"font-size: 16px; font-family: 'open sans';\">Video-based Identification Process (VBIP)<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, and then SEBI with the <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/sebi-notification-now-allows-paperless-investor-onboarding\"><span style=\"font-size: 16px; font-family: 'open sans';\">Video In-Person Verification Process (VIPV)<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/vcip\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Video KYC<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> essentially involves an FI digitally conducting <a href=\"https:\/\/melento.ai\/en-in\/blog\/all-about-kyc-verification\">KYC verification<\/a> using a seamless, real-time &amp; encrypted video-based process in which an official interacts with the customer over video. The main features of video KYC are &#8211;\u00a0<\/span><\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Image-based KYC data extraction<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Automated KYC document verification<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Questionnaire-based interaction between the customer and a trained official<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify; font-size: 16px; font-family: 'open sans';\" aria-level=\"1\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Facial matching &amp; geo-tagging<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">So how can these techniques be used to optimize &amp; expedite cKYC?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here\u2019s an automated cKYC workflow for FIs.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5003 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2021\/02\/Everything-you-need-to-know-about-cKYC-info-01-1-1.jpg\" alt=\"cKYC-workflow\" width=\"1000\" height=\"454\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This digitized workflow optimizes expenses &amp; time by leveraging data extraction techniques with existing cKYC norms.<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>The advantages of digitizing cKYC<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Digitization of KYC verification affords numerous benefits to FIs and customers alike. Here are some of the advantages of digital cKYC.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Reduced expenses.<br \/>\n<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify; line-height: 1em;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Digitizing KYC verification entails massive financial benefits for FIs.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Melento (Formerly SignDesk)\u2019s clients have seen up to 90% reduction in operational expenses by employing <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">digital KYC verification methods<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> such as <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/vcip\"><span style=\"font-size: 16px; font-family: 'open sans';\">Video KYC<\/span><\/a><span style=\"font-size: 16px; font-family: 'open sans';\">.\u00a0<\/span><\/strong><\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Shorter turnaround time.<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Automating KYC verification has been shown to significantly reduce the turnaround time for customer KYC.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/www.business.com\/articles\/7-statistics-that-will-make-you-rethink-your-document-management-strategy\/\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><strong>Reports<\/strong><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> indicate that digitizing KYC precipitates a 99% reduction in TAT, from days to within 10 minutes.\u00a0<\/span><\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Improved productivity &amp; fewer manual errors.<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Reducing paper-based documentation often massively improves worker productivity and reduces the manual errors that frequently occur during KYC verification.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">According to <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/us\/Documents\/financial-services\/us-cons-automation-in-on-boarding-and-ongoing-servicing-of-commercial-banking-clients.pdf\"><span style=\"font-size: 16px; font-family: 'open sans';\">studies<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, FIs can boost productivity by 80% by employing digital documentation methods.\u00a0<\/span><\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Improved security &amp; fewer forgeries.\u00a0<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><strong>Automated KYC verification<\/strong><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> improves the security of the KYC process by ensuring client data security. Data extraction additionally reduces the chances of duplication &amp; protects against forgeries by using ML-based anti-fraud methods.\u00a0<\/span><\/span><\/p>\n<ul>\n<li style=\"font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Paper-free documentation.\u00a0<\/b><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">FIs spend too much time &amp; money to keep their paper-based documentation functioning. Going paper-free helps businesses reduce costs, boost efficiency, reduce errors &amp; generally improve returns on investment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Digital cKYC, therefore, could prove to be a serious game-changer if implemented.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">However, digital KYC verification can still greatly help FIs out by reducing costs &amp; shortening TAT. So how can you perform KYC digitally?<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>How can you perform KYC digitally?\u00a0<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\"><strong>Melento (Formerly SignDesk)<\/strong><\/a> is a trusted &amp; award-winning KYC verification service provider, using <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/documentation-workflow-products\"><span style=\"font-size: 16px; font-family: 'open sans';\">AI-powered verification solutions<\/span><\/a><\/strong><span style=\"font-weight: 400font-size: 16px; font-family: 'open sans';\"> to help businesses automate their documentation.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">We use real-time document verification techniques, OCR-enabled image data extraction, facial matching &amp; ML-based fraud filters to automate and expedite the KYC verification process.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Our <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">verification solutions<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> have helped our 250+ clients reduce onboarding expenses, cut down on KYC drop-offs, reduce TAT by 99%, and safeguard against fraud using cutting edge compliance technology.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Our efforts to automate KYC have been recognised in the form of numerous <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/awards\"><span style=\"font-size: 16px; font-family: 'open sans';\">awards<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, the latest being the Best AI\/ML Product at InnTech 2020, and the Global Banking &amp; Finance Review\u2019s Best Digital Onboarding Product of 2020.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Are you ready to join 50+ major banks and start onboarding with <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/vcip\">Video KYC<\/a><\/strong>? Book a demo with us now and let\u2019s get started!<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"#name\"><br \/>\n<button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><b>Book a Free Demo<\/b><br \/>\n<\/button><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>cKYC: A Primer KYC is a fairly ubiquitous term in the regulated sector. Know Your Customer or KYC is a requirement for customers to avail the services of businesses in the BFSI sector and is in place to prevent cases of financial fraud including money laundering, illicit usage of funds, and the funding of criminal [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5996,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page_templates\/blog-new-3.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[39,46,289,297,311,313,572,667,824,846,1403,1449,1464,1479,1684,1685,1689,1754,1947,2033,2373,2411],"class_list":["post-4963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekyc","tag-aadhaar-based-ekyc","tag-aadhaar-ekyc","tag-c-kyc","tag-central-kyc","tag-ckyc","tag-ckycr","tag-digital-kyc","tag-dkyc","tag-ekyc","tag-electronic-kyc","tag-irdai-kyc","tag-kyc","tag-kyc-identification-number","tag-kyc-verification","tag-offline-aadhar-xml","tag-offline-ckyc","tag-offline-kyc","tag-online-kyc","tag-rbi-kyc","tag-sebi-kyc","tag-video-kyc","tag-vkyc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is cKYC | KYC - Melento (Formerly SignDesk)<\/title>\n<meta name=\"description\" content=\"cKYC is a directive wherein customer KYC is done just once &amp; KYC details are available to all FIs on a centralized database. 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