{"id":4921,"date":"2020-12-21T10:39:36","date_gmt":"2020-12-21T10:39:36","guid":{"rendered":"https:\/\/signdesk.com\/in\/?p=4921"},"modified":"2025-10-28T02:49:16","modified_gmt":"2025-10-28T08:19:16","slug":"ekyc-explained-all-you-need-to-know-about-ekyc","status":"publish","type":"post","link":"https:\/\/melento.ai\/en-in\/blog\/ekyc-explained-all-you-need-to-know-about-ekyc","title":{"rendered":"eKYC Explained &#8211; A Complete Account Of All Things eKYC"},"content":{"rendered":"<h2><span style=\"color: #008000;\"><strong>What is <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">eKYC<\/a>?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>eKYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> (Electronic KYC) is a digital customer KYC verification procedure wherein the identifying details of a customer desirous of obtaining services from a regulated business are verified electronically.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">eKYC<\/a> primarily involves KYC verification through the <a style=\"color: #333300;\" href=\"https:\/\/uidai.gov.in\/\">UIDAI<\/a> (Unique Identification Authority of India) database and is completely paperless, requiring no physical documentation.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The only prerequisite for <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\"><b>eKYC<\/b><\/a> is the possession of the 12-digit Aadhaar number. This, along with a registered mobile number (in most cases), is all customers need to complete KYC procedures.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4938 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2020\/12\/eKYC-Explained-A-Complete-Account-Of-All-Things-eKYC-01-1.jpg\" alt=\"eKYC-Explained\" width=\"1000\" height=\"454\" \/><\/p>\n<h2><span style=\"color: #008000;\"><strong>eKYC &amp; the Aadhaar revolution<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">eKYC has emerged as a digital alternative to form-based manual <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/kyc-verification\"><b>KYC processes<\/b><\/a>, in no small part thanks to the introduction of <\/span><a style=\"color: #333300;\" href=\"https:\/\/uidai.gov.in\/what-is-aadhaar.html\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Aadhaar<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-and-business\">Aadhaar<\/a> initiative was spearheaded by <a style=\"color: #333300;\" href=\"https:\/\/uidai.gov.in\/\">UIDAI<\/a> and then chairman, Nandan Nilekani to bring all Indian citizens under the umbrella of digital identification. Under the Aadhaar program, every citizen of India is provided a unique identifier in the form of a 12-digit Aadhaar number, which serves both as a proof of identity and a proof of residence.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Despite being non-compulsory, the Aadhaar initiative already has several billion accounts of citizens, making it the largest digital identity initiative in the world. Demographic information of people signing up for <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-and-business\">Aadhaar<\/a> is collected by UIDAI and stored in a database, from where <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-esign-ekyc-boost-workflow\">eKYC<\/a> service providers can obtain these details (following customer consent) to verify customer identity.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Both demographic and biometric information is collected for Aadhaar enrollment, and these are used for de-duplication to ensure the uniqueness and generate a unique Aadhaar number.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here\u2019s the information collected for <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-and-business\"><b>Aadhaar<\/b><\/a>.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Demographic information &#8211; Name, Date of Birth (verified) or Age (declared), Gender, Address, Mobile Number (Optional), and Email ID (Optional)<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Biometric information &#8211; Ten fingerprints, Iris scan, Facial live picture\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Note that this set of demographic information is collected only for self-enrollment in Aadhaar.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">With this compendium of identifying information already present with <a style=\"color: #333300;\" href=\"https:\/\/uidai.gov.in\/\">UIDAI<\/a>, retrieving and subsequently verifying this information is a relatively easy prospect and serves to expedite the <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/kyc-verification\"><b>KYC verification<\/b><\/a> process.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">eKYC<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> involves exactly this procedure of information extraction from the UIDAI database and verifying these details for Customer Due Diligence (CDD) purposes.<\/span><\/span><\/p>\n<h3><span style=\"color: #008000;\"><strong>What are the types of eKYC?<\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">As described in the last section, an abundance of identifying details are now already present in the UIDAI database. In order to perform eKYC, service providers retrieve this information and use it to verify customer KYC.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">A number of ways to perform <\/span><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>eKYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> have been instituted. The key aspect differentiating these varying methods is the step that allows service providers to retrieve customer information.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Online eKYC methods involve authentication through biometrics or an OTP and offline methods make use of XML files and QR codes for customer validation before information retrieval.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here are the various types of eKYC.<\/span><\/p>\n<h5 style=\"padding-left: 30px;\"><b>1. Online methods\u00a0<\/b><\/h5>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><u>a. OTP authentication<\/u><\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">In the case of OTP-based Aadhaar authentication, the customer will have to first register their mobile number.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">During Aadhaar eKYC on a verification platform, the customer first consents to the procedure and generates an OTP which is sent to their Aadhaar-registered mobile number.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Upon entering this OTP, the customer\u2019s Aadhaar is authenticated and the identifying information in the UIDAI database is pushed to the service provider for verification.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This completes OTP-based Aadhaar eKYC.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><u>b. Biometric authentication,<\/u><\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">In the case biometric authentication, a scanner is used to capture fingerprints or a retina image. These are sent to UIDAI and matched with the biometric data stored under the customer\u2019s unique Aadhaar number.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Once the match is verified, UIDAI securely sends the customer\u2019s identifying information to the verification service provider, who authenticates the information.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This completes biometric-based Aadhaar eKYC.<\/span><\/p>\n<h5 style=\"padding-left: 30px;\"><b>2. Offline methods<\/b><\/h5>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><u>a. Aadhaar XML file<\/u><\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eKYC can also be performed offline using the XML file provision.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here, the customer will first have to visit the UIDAI website and fill up the Offline eKYC form to download their unique XML file. This file will contain demographic information including Name, Date of Birth, Gender, Address, etc.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The Aadhaar XML file is readable by service providers and is used to extract the verifying information required to perform eKYC.<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><u>b. QR code<\/u><\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">If you\u2019ve got an Aadhaar card, you\u2019ll have noticed the QR code on the card.\u00a0<\/span><\/p>\n<p style=\"padding-left: 90px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This QR code is unique and machine-readable. It contains the demographic information required to complete eKYC and can be read by code scanners to extract information, which is subsequently used for Aadhaar authentication.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Melento (Formerly SignDesk)<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> offers comprehensive <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">eKYC verification services<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> that support both online &amp; offline Aadhaar authentication.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"#name\"><br \/>\n<button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><b>Book a Free Demo<\/b><\/button><\/a><\/p>\n<h3><span style=\"color: #008000;\"><strong>Who can perform Aadhaar eKYC?<\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">While the <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/foundation-for-a-digitized-india\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Aadhaar initiative<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> was created mostly to put India on the path towards complete digitization, it\u2019s come to be extremely useful to ensure compliance with KYC regulations.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">RBI\u2019s CDD regulations lay down rules to perform eKYC; however, online eKYC methods, i.e OTP and biometric Aadhaar authentication are not to be used by private unregulated entities for KYC verification.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This resulted from a Supreme Court judgment in 2018 following concerns regarding the risks involved with online eKYC.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Private entities can now use online eKYC provided that they obtain clearance from UIDAI to do so, and after paying an eKYC licence fee of around <\/span><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u20b9<\/span><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> 25 lakh. Private entities must also pay a <\/span><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u20b9<\/span><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> 20 transaction fee for every eKYC verification performed.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Offline eKYC methods are still available for use by private entities.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Banks, insurers, securities intermediaries, and any other business in the regulated sector can make use of <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-esign-ekyc-boost-workflow\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">eKYC<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> to quickly and digitally verify customer identity.<\/span><\/span><\/p>\n<h3><span style=\"color: #008000;\"><strong>How can businesses conduct eKYC?<\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">The mandated regulations for eKYC are laid out by the respective regulatory bodies such as <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/vbip\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>IRDAI<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/sebi-notification-now-allows-paperless-investor-onboarding\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>SEBI<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> &amp; <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/vcip\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>RBI<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eKYC has now largely been universally adopted by regulatory entities to perform customer verification due to the ease of the process.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The eKYC process itself is quite simple and expedient to perform. Here\u2019s how online eKYC will go.\u00a0<\/span><\/p>\n<ul>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer provides 12-digit Aadhaar number<\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Customer either generates OTP on their registered mobile number or biometric scanners are used to scan fingerprints or retina<\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">OTP is verified by UIDAI or scanner readings are verified with original fingerprints &amp; retina scans<\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Once verification is complete, UIDAI releases demographic information to the agent or organization performing eKYC. This information can be stored in a remote server for easy access.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">In order to further facilitate customer verification, Melento (Formerly SignDesk) offers both <\/span><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>online &amp; offline Aadhaar eKYC services<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, along with Aadhaar-enabled <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/esign-workflow\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>eSign<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> for easy <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-esign-ekyc-boost-workflow\">document signing<\/a>.<\/span><\/span><\/p>\n<h3><span style=\"color: #008000;\"><strong>eKYC &#8211; Pros and Cons<\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>eKYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> is extremely easy to perform for businesses, but should eKYC be widely used?\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">To answer this, we must consider the pros and cons of eKYC.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\">eKYC affords numerous advantages to both businesses and customers, these include<\/span> &#8211;\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><u><b>1. Instant verification<\/b><\/u><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eKYC allows customers to be verified almost instantly. By digitizing KYC verification, eKYC reduces the time taken to verify a customer from 10-20 days to mere minutes.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 18px; font-family: 'open sans'; color: #333300;\">This has precipitated an enormous reduction in operating costs for businesses, estimated at 90%, and a stark rise in efficiency and time saved.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>2. No verification charges<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eKYC verification is completely free. This incentivizes businesses to use digital means of verification rather than the traditional paper-based methods and allows businesses to divert funds normally meant for KYC compliance into other areas that add value for customers.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>3. Increased security\u00a0<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The usage of biometric technology for customer verification and the data security measures in place for the Central Identities Data Repository (which houses Aadhaar information), ensure that customer data is safe and frauds are deterred.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>4. Zero paper documents<\/u>\u00a0<\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eKYC requires no identifying documents, as all the information required to verify a customer is directly available from the Aadhaar database.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This reduces dependencies on paper-based documentation and has been shown to boost productivity by 20%.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The ease of the eKYC channel also encourages customers to go through with the authentication process and not stop the process mid-way.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>5. Market penetration &amp; financial inclusivity\u00a0<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">India has over a billion Aadhaar cardholders, and all their information is available in the UIDAI database. With eKYC directly integrated with this database, businesses no longer need to invest large magnitudes of funds to expand their markets.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">This is because the initial verification process (eKYC) required to onboard customers is now both free and easy to use. eKYC allows customers with Aadhaar to be verified instantly with minimal machinery to be put in place on the side of the verifier.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Hence, businesses can use eKYC to expand cost-effectively into new markets and bring more customers into the official financial sector by providing them with the opportunity to easily open accounts, obtain insurance, or invest in mutual funds.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">While the benefits are substantial, eKYC comes with its own set of cons.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The primary disadvantage of eKYC is that it\u2019s the minimum KYC required in most cases. This means that accounts opened following eKYC will have restrictions, including &#8211;\u00a0<\/span><\/p>\n<ul>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">The maximum balance of an eKYC account cannot exceed <\/span><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">\u20b9 1 lakh<\/span><\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">In a financial year, funds exceeding \u20b9 2 lakh cannot be added to the eKYC account<\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A minimum KYC account can only be used for a year, after which full KYC must be completed for continued use\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>eKYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> is a welcome change from the usual paper-based KYC verification methods, but it still has its own drawbacks.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Can eKYC be improved upon?<\/span><\/p>\n<h3><span style=\"color: #008000;\"><strong>How Video KYC improves upon eKYC<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">We\u2019ve seen that eKYC only constitutes the bare minimum of KYC, but the process is also completely digital and hugely beneficial for customers and businesses alike.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Therefore, in order to improve upon eKYC, a digital process to complete full KYC would have to be introduced. This is precisely what RBI accomplished in its recent notification regarding the <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/rbi-permits-use-of-video-kyc-authentication\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Video-based Customer Identification Process ( V-CIP)<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Video KYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, as this process is popularly known, has also been embraced by SEBI &amp; IRDAI in the form of <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/sebi-notification-now-allows-paperless-investor-onboarding\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Video In-Person Verification (VIPV)<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> and <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/vbip\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Video-based Identification Procedure (VBIP)<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">Video KYC<\/a> allows full KYC verification through a completely digital channel. eKYC is also incorporated into Video KYC as one of the initial steps.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Video-based KYC takes the spirit of eKYC even further by incorporating <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/kyc-verification\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>digital ID verification<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, audio-visual interactions, and facial matching into the digital KYC process.\u00a0\u00a0\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Although accounts opened via Video KYC are subject to stringent due diligence and audits, they are still full-fledged accounts, providing customers all the facilities available to regular account holders.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Therefore, <\/span><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Video KYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> takes the project begun with the introduction of eKYC to completion, and allows for a totally digital verification process.<\/span><\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>What are the steps involved in <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/video-kyc\">Video KYC<\/a>?<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">RBI, IRDAI and SEBI have all mandated their own processes to perform Video KYC. These individual processes have some steps in common and are applicable to businesses depending on their sector.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">You can read about the steps in RBI\u2019s VCIP <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>here<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, IRDAI\u2019s VBIP <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/irdai-officially-announces-vbip\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>here<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, and SEBI\u2019s VIPV <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/sebi-notification-now-allows-paperless-investor-onboarding\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>here<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Verification services providers are now offering comprehensive KYC and <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-you-can-optimize-credit-card-onboarding-with-video-kyc\"><b>onboarding solutions<\/b><\/a> that support all the workflows involved in <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">Video KYC<\/a>.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Melento (Formerly SignDesk) provides a <\/span><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>sector-wide ID verification solution<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> that allows businesses to quickly and easily perform Video KYC using these steps.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here\u2019s what <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/why-you-should-be-onboarding-customers-with-video-kyc\">Video KYC<\/a> will look like with <a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\"><b>Melento (Formerly SignDesk)<\/b><\/a>\u2019s AI-powered KYC verification solution.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4941 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2020\/12\/Everything-You\u2019ve-Ever-Wanted-To-Know-About-eKYC-infographic-01-1-1.jpg\" alt=\"Everything-You\u2019ve-Ever-Wanted-To-Know-About-eKYC-infographic-01\" width=\"1000\" height=\"454\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Video KYC, therefore, takes place on a completely digital channel, and affords all the benefits of eKYC and more.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"#name\"><br \/>\n<button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><b>Book a Free Demo<\/b><br \/>\n<\/button><\/a><\/p>\n<h3><span style=\"color: #008000;\"><strong>Video KYC: End-to-end digitized KYC<\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Similar to eKYC, Video KYC also provides businesses and customers with all the advantages of <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/signdesk.com\/digital-kyc\">digital KYC verification<\/a><\/span>, along with some unforeseen benefits.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here\u2019s why you should be using <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/why-you-should-be-onboarding-customers-with-video-kyc\">Video KYC<\/a> to verify customers.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>1. Reduced operating costs<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Adoption of Video KYC for KYC verification has been coincident with massive reductions in <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-you-can-optimize-credit-card-onboarding-with-video-kyc\">onboarding<\/a> and verification expenses.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Melento (Formerly SignDesk)\u2019s clients have seen up to a 90% reduction in operating costs due to the digital nature of Video KYC.<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>2. Reduced turnaround time on KYC<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">KYC verification, including customer identification &amp; document verification, takes a combined time that stretches between 10 and 20 days.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Video KYC removes manual and paper-based inefficiencies, and consequently significantly reduces the turnaround time on customer <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">KYC<\/a>.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\"><b>Melento (Formerly SignDesk)<\/b><\/a>\u2019s clients have seen a 99% reduction in TAT, from 10 days to 10 minutes.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>3. Safe &amp; secure KYC verification<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Due to the restrictions imposed by the COVID-19 pandemic, we now need digital verification methods more than ever.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Video KYC allows customers to avail services from the safety of their homes, using nothing except a device with an internet connection. Following the introduction of <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">VCIP<\/a> from RBI, several millions of people have opened accounts using Video KYC.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The facial matching methods and <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/why-document-verification-is-the-future-of-kyc\"><b>AI-based document verification<\/b><\/a> methods used in <a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">Melento (Formerly SignDesk)<\/a>\u2019s <a href=\"https:\/\/melento.ai\/en-in\/blog\/all-about-kyc-verification\">KYC verification\u00a0<\/a>solution additionally provide added security and protect from cyber fraud.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>4. No manual or documentation errors<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Video KYC ensures minimal verification and documentation errors by automating KYC verification.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/www.business.com\/articles\/7-statistics-that-will-make-you-rethink-your-document-management-strategy\/\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Reports<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> indicate that digitizing boosts efficiency by 20% and massively reduces errors. By adopting Video KYC, businesses can improve productivity and seriously reduce the scope for manual errors.\u00a0<\/span><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><u><b>5. Fewer KYC drop-offs\u00a0<\/b><\/u><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Customers are increasingly demanding for a smooth and digital channel for onboarding.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">The KYC process in place for most businesses is fragmented and takes place over several channels. This has led to a 40% KYC drop-off rate across Financial Institutions (FIs). Additionally, Marketforce <\/span><a style=\"color: #333300;\" href=\"https:\/\/www.cardrates.com\/news\/market-force-banking-study-predicts-future-changes-for-bank-branches\/\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>reports<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> that 55% of customers would prefer <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/digital-identity-verification-in-education-industry\">digital identity verification<\/a>.\u00a0<\/span><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>Video KYC<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> solves these issues by providing a robust workflow for KYC verification that takes place online.\u00a0<\/span><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">Melento (Formerly SignDesk)<\/a>\u2019s smart and intuitive solution interface has precipitated a 20% reduction in KYC drop-offs for our clients.<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify; font-size: 18px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b><u>6. Returns on investment\u00a0<\/u><\/b><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">FIs the world over and increasing investments in AI-powered KYC and compliance.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Deloitte <\/span><a style=\"color: #333300;\" href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/us\/Documents\/financial-services\/us-cons-automation-in-on-boarding-and-ongoing-servicing-of-commercial-banking-clients.pdf\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>estimates<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> that digitizing the KYC workflow can improve productivity and returns on investment by 50%, and several <\/span><a style=\"color: #333300;\" href=\"https:\/\/link.springer.com\/article\/10.1007\/s40804-019-00135-1#citeas\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>academic studies<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> similarly indicate that returns on investment will only be realized after the complete digitization of KYC.\u00a0<\/span><\/span><\/p>\n<p style=\"padding-left: 30px; text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Video KYC, therefore, is an easy way for stakeholders to improve returns on investment in FIs.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Now that we\u2019ve established the superiority of Video KYC to the other available verification methods, how can your business start implementing Video KYC?<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>Award-winning customer verification\u00a0<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><a href=\"https:\/\/signdesk.com\/\"><span style=\"color: #333300;\"><b>Melento (Formerly SignDesk)<\/b><\/span><\/a><span style=\"color: #333300;\"> is an award-winning RegTech pioneer providing <\/span><\/span><span style=\"color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/documentation-workflow-products\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>AI-powered verification and documentation solutions<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> to businesses.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">We use real-time document verification techniques, <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/ocr-based-insurance-claims-verification\"><b>OCR-enabled image data extraction<\/b><\/a>, facial matching &amp; ML-based fraud filters to automate and expedite the KYC verification process.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Our <\/span><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>verification solutions<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> have helped our 250+ clients reduce onboarding expenses, cut down on KYC drop-offs, reduce TAT by 99%, and safeguard against fraud using cutting-edge compliance technology.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Our efforts to automate KYC have been recognized in the form of numerous <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/awards\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><b>awards<\/b><\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, the latest being the Best AI\/ML Product at InnTech 2020, and the Global Banking &amp; Finance Review\u2019s Best Digital Onboarding Product of 2020.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Are you ready to join 50+ major banks and start onboarding with Video KYC? Book a demo with us now and let\u2019s get started!<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"#name\"><br \/>\n<button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><b>Book a Free Demo<\/b><br \/>\n<\/button><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is eKYC? eKYC (Electronic KYC) is a digital customer KYC verification procedure wherein the identifying details of a customer desirous of obtaining services from a regulated business are verified electronically.\u00a0 eKYC primarily involves KYC verification through the UIDAI (Unique Identification Authority of India) database and is completely paperless, requiring no physical documentation.\u00a0 The only [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5998,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page_templates\/blog-new-3.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[46,52,91,147,505,572,651,796,824,835,846,1406,1470,1479,1714,1802,2320,2324,2369,2373,2403,2411],"class_list":["post-4921","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekyc","tag-aadhaar-ekyc","tag-aadhaar-esign","tag-aadhaar-xml-kyc","tag-ai-powered-verification-and-documentation-solutions","tag-customer-verification","tag-digital-kyc","tag-digitized-kyc","tag-e-kyc","tag-ekyc","tag-ekyc-verification-services","tag-electronic-kyc","tag-irdai-vbip","tag-kyc-processes","tag-kyc-verification","tag-online-offline-aadhaar-ekyc-services","tag-otp-authentication-kyc","tag-vbip","tag-vcip","tag-video-based-kyc","tag-video-kyc","tag-vipv","tag-vkyc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eKYC Explained - A Complete Account Of All Things eKYc<\/title>\n<meta name=\"description\" content=\"eKYC enables instant Aadhaar-based verification, while Video KYC is emerging fast. 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