{"id":4694,"date":"2020-10-20T16:24:48","date_gmt":"2020-10-20T16:24:48","guid":{"rendered":"https:\/\/signdesk.com\/in\/?p=4694"},"modified":"2025-09-17T07:07:07","modified_gmt":"2025-09-17T12:37:07","slug":"pfrda-allows-video-kyc-vcip-for-nps-pensions","status":"publish","type":"post","link":"https:\/\/melento.ai\/en-in\/blog\/pfrda-allows-video-kyc-vcip-for-nps-pensions","title":{"rendered":"Pensioners Can Now Open NPS Accounts Using Video KYC"},"content":{"rendered":"<h2><span style=\"color: #008000;\"><strong>PFRDA allows <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/video-kyc\">Video KYC<\/a><\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/www.pfrda.org.in\/\"><strong>PFRDA<\/strong><\/a> (Pension Fund Regulatory &amp; Development Authority) has been one of the most proactive regulatory bodies in the adoption of digital methods.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The organization has permitted OTP and <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/esign-faqs\">eSign-based Aadhaar authentication<\/a><\/strong> for opening NPS (National Pension System) accounts, offline Aadhaar authentication using XML files or QR codes, e-exist and e-nomination for NPS accounts, and paperless onboarding, to name a few.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">However, NPS subscribers still had to be physically present at certain Points of Presence (PoPs) or nodal offices for In-Person Verification, to avail a handful of NPS services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">With the recent envisage of a <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">Video-based Identification Process (V-CIP)<\/a><\/strong> for onboarding, exit, or any other services related to NPS, pensioners can expect a completely digital experience and handle their NPS accounts with ease.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The adoption of <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">V-CIP<\/a> will massively benefit the PoPs serving as intermediaries between NPS subscribers and the NPS architecture by reducing the burden of documentation and streamlining NPS services. These PoPs include several major banks, NBFCs, and publicly owned companies such as Reliance Capital Ltd, HDFC Securities Ltd, Kotak Mahindra Bank, Axis Bank, Yes Bank, ICICI Securities Ltd, Bajaj Capital Ltd, SBI, SHCIL, and so forth. Paytm Payments Bank Ltd was also recently granted permission to act as a PoP for NPS services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">So how can these PoPs conduct <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">V-CIP<\/a><\/strong>?<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4701 aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2020\/10\/Pensioners-Can-Now-Open-NPS-1-1-1.jpg\" alt=\"PFRDA-Allows-Video-KYC\" width=\"1000\" height=\"454\" \/><\/p>\n<h2><span style=\"color: #008000;\"><strong>What do the PFRDA <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">V-CIP<\/a> guidelines say?\u00a0\u00a0<\/strong><\/span><\/h2>\n<p><span style=\"color: #333300;\"><strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">V-CIP<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> is a video-based process for verifying the KYC of a customer and onboarding them remotely. <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">V-CIP<\/a> consists of &#8211; verifying KYC documents online, audio-visual interaction to ensure liveness, face match for identification, and geo-tagging.\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">The <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/www.npscra.nsdl.co.in\/download\/Circular_VCIP_for_NPS.PDF\"><span style=\"font-size: 16px; font-family: 'open sans';\">press release<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> announcing <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">V-CIP<\/a> distinguishes two types of V-CIP &#8211; one procedure for mobile application-based <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">VCIP<\/a> and another for non-mobile applications.\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Here are the basic rules and features of<strong> <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">V-CIP<\/a><\/strong> for both mobile and non-mobile applications.\u00a0<\/span><\/p>\n<h5><span style=\"color: #333300;\"><b><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/why-you-should-be-onboarding-customers-with-video-kyc\">V-CIP<\/a> for mobile applications<\/b><\/span><\/h5>\n<ul>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The application must only be used by an authorized official of the PoP<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">PoPs must ensure that the application is seamless, real-time, secured &amp; end-to-end encrypted. The quality of the video must be sufficient to establish the customer\u2019s identity beyond any doubt.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer must upload their photo\/signature and OVDs (Officially Valid Documents) via DigiLocker<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Documents can also be uploaded by scanning them live on the application<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">There must be a random action initiation, usually in the form of an audio-visual interaction comprising of random questions and answers, to ensure that the video is not pre-recorded<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A live photo and live signature of the customer must be captured to match them with the photo and signature on the OVDs\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer\u2019s location must be determined using geo-tagging<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer\u2019s bank account must be verified through penny-drop mechanism\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A liveness check is to be carried out to safeguard against fraud\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The recorded video must be stored safely with timestamps, date and GPS coordinates<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h5><\/h5>\n<h5><span style=\"color: #333300;\"><b><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">V-CIP<\/a> for non-mobile applications\u00a0<\/b><\/span><\/h5>\n<ul>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer\u2019s consent must be obtained before beginning <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">V-CIP<\/a><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">V-CIP is to be conducted by a trained and authorized official from PoP.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A photo and the signature of the customer must be uploaded<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer must be display the specified OVD during V-CIP so that the details and photo can be captured<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A live picture of the customer is captured and matched with the photo on their documents\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The official must make sure that the video is clear and conduct an audio-visual interaction with the customer consisting of a randomized sequence of questions to ensure that the interaction is not pre-recorded\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The customer\u2019s bank account is verified through penny-drop mechanism\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The recorded video must be stored along with timestamps, date, activity log, and the credentials of the authorized official\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">It must be noted here that V-CIP must be triggered from the domain of the PoP and not from a third party.<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">These two procedures are not vastly different and have a large portion of steps in common. So what will <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/10-things-you-need-to-know-about-rbis-vcip-video-kyc\">V-CIP<\/a> for NPS look like in practice?<\/span><\/p>\n<h2><span style=\"color: #008000;\"><strong>How <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/what-are-the-steps-in-rbis-new-vcip\">V-CIP<\/a> will look when implemented\u00a0<\/strong><\/span><\/h2>\n<p><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">The two procedures envisaged by PFRDA can be condensed to create a common workflow for both mobile and non-mobile V-CIP. Here\u2019s how it will go with Melento (Formerly SignDesk)\u2019s AI-powered <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">video KYC solution<\/span><\/a><span style=\"font-size: 16px; font-family: 'open sans';\">.<\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4702\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2020\/10\/PFRDA-Allows-Video-KYC-For-NPS-Services-INFOGRAPHIC-1-1-1-1.jpg\" alt=\"Video-KYC\" width=\"829\" height=\"554\" \/><\/p>\n<h2><span style=\"color: #008000;\"><strong>Award-winning <a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/video-kyc\">Video KYC<\/a><\/strong><\/span><\/h2>\n<p><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">Melento (Formerly SignDesk)<\/a> <\/strong>uses AI &amp; ML to create a seamless and secure <\/span><strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/digital-kyc\"><span style=\"font-size: 16px; font-family: 'open sans';\">digital onboarding solution<\/span><\/a><\/strong><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> that is in use by several major banks, and has been awarded the Global Banking &amp; Finance Review\u2019s <strong>Best Digital Onboarding Product in India for 2020<\/strong>.\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">We use cutting edge facial matching technology and OCR-based data extraction and capture to identify customers in real-time. Our solution has allowed various <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/why-you-should-be-onboarding-customers-with-ekyc\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">banks<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">, <\/span><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/irdai-officially-announces-vbip\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">insurance companies<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> &amp; <\/span><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/documentation-workflow-usecases-sectorwise\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">businesses<\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"> to experience the following benefits &#8211;\u00a0<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><b>Easy &amp; quick onboarding without physical presence\u00a0<\/b><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><strong>Reduced turnaround time for account opening<\/strong><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><strong>Paper-free documentation<\/strong><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><strong>Safe &amp; remote onboarding for vulnerable customers<\/strong><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><strong>Increased reach due to a presence-less &amp; digital process<\/strong><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"color: #333300;\"><strong>Low-cost and efficient operations through digitization<\/strong><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">We have helped our customers reduce onboarding costs by 90%, KYC drop-offs by 20%, and TAT by 99%.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Are you ready to onboard using <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/why-you-should-be-onboarding-customers-with-video-kyc\">video KYC<\/a>?<\/strong> Book a demo with us now!<\/span><\/p>\n<div align=\"center\"><a href=\"#name\"><button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><strong>Book a Free Demo<\/strong><\/button><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>PFRDA allows Video KYC PFRDA (Pension Fund Regulatory &amp; Development Authority) has been one of the most proactive regulatory bodies in the adoption of digital methods.\u00a0 The organization has permitted OTP and eSign-based Aadhaar authentication for opening NPS (National Pension System) accounts, offline Aadhaar authentication using XML files or QR codes, e-exist and e-nomination for [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6012,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page_templates\/blog-new-3.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[21],"tags":[52,568,572,587,642,824,981,1888,1889,2308,2324,2369,2373],"class_list":["post-4694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-v-cip","tag-aadhaar-esign","tag-digital-id-on-boarding","tag-digital-kyc","tag-digital-onboarding","tag-digitalkyc","tag-ekyc","tag-esign","tag-pfrda-allows-vcip","tag-pfrda-allows-video-kyc","tag-v-cip","tag-vcip","tag-video-based-kyc","tag-video-kyc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pensioners Can Now Open NPS Accounts Using Video KYC | V-CIP<\/title>\n<meta name=\"description\" content=\"PFRDA has allowed video KYC &amp; V-CIP for all NPS-related services. 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