{"id":12659,"date":"2026-05-05T23:12:12","date_gmt":"2026-05-06T04:42:12","guid":{"rendered":"https:\/\/melento.ai\/en-in\/blog\/?p=12659"},"modified":"2026-05-05T23:54:25","modified_gmt":"2026-05-06T05:24:25","slug":"what-is-digidoc","status":"publish","type":"post","link":"https:\/\/melento.ai\/en-in\/blog\/what-is-digidoc","title":{"rendered":"What is DigiDoc?"},"content":{"rendered":"

Even if your enterprise has already adopted digital stamping, the process often remains fragmented, requiring separate vendor coordination, manual intervention, disconnected workflows, and limited real-time visibility.\u00a0 The result?\u00a0 A process that is digital in parts, but not truly seamless.<\/p>\n

This is where the DigiDoc + Melento integration changes the game.\u00a0 As the first-ever workflow platform to offer native DigiDoc integration, Melento enables enterprises to embed digital stamping directly into their operational workflows, eliminating handoffs, reducing delays, and enabling real-time stamping execution without disrupting existing processes.<\/p>\n

Instead of switching between systems or managing stamping as a separate operational layer, enterprises can now orchestrate procurement, stamping, approvals, and document execution within a single unified workflow.<\/p>\n

Delivering faster turnaround times, greater control, and a truly end-to-end digital experience!<\/p>\n

What is DigiDoc?<\/b><\/span><\/h2>\n

DigiDoc is a digital stamping solution in India<\/span> backed by the Stock Holding Corporation of India Limited (<\/span>SHCIL<\/b>), built to replace traditional stamp paper processes with a fully digital, API-driven system.<\/span><\/p>\n

It allows businesses to:<\/b><\/span><\/p>\n

    \n
  • Automatically calculate stamp duty based on state laws<\/li>\n
  • Pay duties through a prepaid wallet<\/li>\n
  • Generate legally compliant stamped documents instantly<\/li>\n<\/ul>\n

    All of this happens within a controlled, trackable system, removing manual dependencies entirely.<\/span><\/p>\n

    DigiDoc is legally compliant under the Information Technology Act 2000, making it suitable for enterprise-grade use cases across industries such as banking, NBFCs, insurance, and legal operations.<\/p>\n

    It supports two processing modes:<\/b><\/span><\/p>\n\n\n\n
    Digital Mode (Fully Paperless)<\/b><\/span><\/p>\n

    Everything, from document upload to stamping, is completed online with no physical involvement.<\/span><\/td>\n

    		Physical\/Hybrid Mode<\/b><\/span><\/p>\n

    For states that require it, DigiDoc enables digital initiation while supporting print-and-courier execution.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

     <\/p>\n

    How it works in practice:<\/b><\/span><\/p>\n

      \n
    • Upload the document to your workflow<\/li>\n
    • Stamp duty is calculated automatically based on state rules<\/li>\n
    • The amount is deducted from your wallet<\/li>\n
    • The document is stamped digitally (or routed for physical dispatch)<\/li>\n
    • A final, compliant document is generated<\/li>\n<\/ul>\n

      In essence, DigiDoc converts stamping from a fragmented manual task into a seamless digital process.<\/p>\n

      Why DigiDoc When You Already Have Digital Stamping?<\/b><\/span><\/h2>\n

      Many enterprises today have adopted digital stamping to move away from paper-based processes.\u00a0 But simply going digital doesn\u2019t always solve the deeper operational challenges.\u00a0 Here\u2019s why enterprises need a more advanced solution like DigiDoc:<\/p>\n

      Digital doesn\u2019t always mean seamless<\/b><\/span><\/h3>\n

      Many existing digital stamping systems still require:<\/p>\n

        \n
      • Manual coordination with vendors<\/li>\n
      • Separate workflows for different states<\/li>\n
      • Disconnected procurement and execution processes<\/li>\n<\/ul>\n

        This creates friction and slows down document execution.<\/span><\/p>\n

        Limited flexibility creates operational bottlenecks<\/b><\/h3>\n

        Several platforms support only specific procurement models, forcing businesses to adapt their processes around system limitations.<\/p>\n

        Enterprises often need:<\/p>\n

          \n
        • On-demand stamping for urgent transactions<\/li>\n
        • Pre-procured inventory for high-volume operations<\/li>\n
        • Hybrid flexibility depending on business needs<\/li>\n<\/ul>\n

          Without this flexibility, execution delays become inevitable.<\/p>\n

          Compliance complexity still remains<\/b><\/span><\/h3>\n

          Even with digital systems, teams often struggle with:<\/p>\n

            \n
          • Choosing the correct stamp duty article<\/li>\n
          • Applying state-specific rules accurately<\/li>\n
          • Managing changing compliance requirements<\/li>\n<\/ul>\n

            Errors can still lead to delays, disputes, and compliance risks.<\/p>\n

            Visibility across the lifecycle is often incomplete<\/b><\/span><\/h3>\n

            Many solutions stop at stamp generation but lack end-to-end operational visibility.\u00a0 Enterprises need to know:<\/p>\n

              \n
            • What stage the request is in<\/li>\n
            • Which state\/vendor is processing it<\/li>\n
            • Whether dispatch or execution is complete<\/li>\n<\/ul>\n

              Without centralized tracking, monitoring remains difficult.<\/p>\n

              Why DigiDoc on Melento beats alternatives<\/b><\/span><\/h2>\n

              While DigiDoc is powerful on its own, Melento transforms it into a paperless stamping workflow<\/span>.<\/span><\/p>\n

              No new integration required<\/b><\/span><\/h3>\n

              For existing Melento customers, there\u2019s no need to build or deploy anything new.\u00a0 DigiDoc is activated via configuration, making adoption almost instantaneous.<\/p>\n

              Simpler than alternatives like NeSL<\/b><\/span><\/h3>\n

              Platforms like National e-Governance Services Limited often involve:<\/p>\n

                \n
              • Tri-party agreements<\/li>\n
              • Multiple APIs<\/li>\n
              • Complex onboarding<\/li>\n<\/ul>\n

                Melento eliminates this complexity with a unified integration layer.<\/p>\n

                No inventory or pre-procurement<\/b><\/span><\/h3>\n

                Unlike traditional models that require 7-15-day pre-orders, DigiDoc enables on-demand stamping. Documents are stamped in a few minutes, without any dependency on inventory.<\/p>\n

                Melento as the orchestration layer<\/b><\/span><\/h3>\n

                Melento goes beyond access; it manages:<\/p>\n

                  \n
                • Multi-request processing at scale<\/li>\n
                • Async callbacks and workflow continuity<\/li>\n
                • Document handling, including compression<\/li>\n
                • Dispatch logistics for hybrid states<\/li>\n<\/ul>\n

                  This means your internal teams don\u2019t need to manage operational complexity; Melento does it for you.<\/p>\n

                  State coverage & modes<\/b><\/span><\/h2>\n

                  DigiDoc via Melento supports<\/p>\n

                  Digital document stamping in 18 states, giving enterprises a wide operational footprint<\/span><\/p>\n

                  (State coverage map – 18 states color-coded by digital vs. physical mode (Melento brand palette))<\/b><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
                  \n

                  Sl No<\/b><\/p>\n<\/td>\n

                  		State<\/b><\/td>\nMode<\/b><\/td>\n<\/tr>\n
                  \n

                  1<\/p>\n<\/td>\n

                  		Assam<\/td>\n\n

                  Digital<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  2<\/p>\n<\/td>\n

                  		Ladakh<\/td>\n\n

                  Digital<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  3<\/p>\n<\/td>\n

                  		Puducherry<\/td>\n\n

                  Digital<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  4<\/p>\n<\/td>\n

                  		Rajasthan<\/td>\nDigital<\/td>\n<\/tr>\n
                  \n

                  5<\/p>\n<\/td>\n

                  		Chhattisgarh<\/td>\nDigital<\/td>\n<\/tr>\n
                  6<\/td>\nDNH & Daman Diu<\/td>\n\n

                  Digital<\/p>\n<\/td>\n<\/tr>\n

                  7<\/td>\nUttar Pradesh<\/td>\n\n

                  Digital<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  8<\/p>\n<\/td>\n

                  		Tamil Nadu<\/td>\nDigital<\/td>\n<\/tr>\n
                  \n

                  9<\/p>\n<\/td>\n

                  		Delhi<\/td>\nPhysical<\/td>\n<\/tr>\n
                  \n

                  10<\/p>\n<\/td>\n

                  		Himachal Pradesh<\/td>\n\n

                  Physical<\/p>\n<\/td>\n<\/tr>\n

                  11<\/td>\nKarnataka<\/td>\n\n

                  Physical<\/p>\n<\/td>\n<\/tr>\n

                  12<\/td>\nOdisha<\/td>\n\n

                  Physical<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  13<\/p>\n<\/td>\n

                  		Punjab<\/td>\nPhysical<\/td>\n<\/tr>\n
                  \n

                  14<\/p>\n<\/td>\n

                  		Tripura<\/td>\nPhysical<\/td>\n<\/tr>\n
                  15<\/td>\nMeghalaya<\/td>\n\n

                  Physical<\/p>\n<\/td>\n<\/tr>\n

                  16<\/td>\nJammu and Kashmir<\/td>\n\n

                  Physical<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  17.<\/p>\n<\/td>\n

                  		Uttrakhan<\/td>\nPhysical<\/td>\n<\/tr>\n
                  18.<\/td>\nChandigarh<\/td>\n\n

                  Physical<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                  For hybrid states, Melento can handle the entire dispatch lifecycle, from printing to courier, ensuring a consistent experience without additional vendor management.\u00a0 This unified approach allows businesses to operate across regions without changing workflows.<\/p>\n

                  How Simple is Onboarding?<\/b><\/span><\/h2>\n

                  One of the biggest advantages of DigiDoc on Melento is its ease of activation.<\/p>\n\n\n\n
                  Step-by-step activation:<\/b><\/span><\/p>\n
                    \n
                  • Reach out to your Melento Sales or Solution POC<\/li>\n
                  • Select the states and article codes relevant to your business<\/li>\n
                  • Pass stamp_type: digidoc<\/b> in your existing API (or enable auto-routing)<\/span><\/li>\n
                  • Test in UAT and go live<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    What you don\u2019t need to worry about:<\/p>\n

                      \n
                    • No new APIs to build<\/li>\n
                    • No new dashboards to learn<\/li>\n
                    • No changes to reporting formats<\/li>\n
                    • No separate billing systems<\/li>\n<\/ul>\n

                      For most enterprises, this reduces onboarding effort from a technical project to a simple configuration update.<\/p>\n

                      Phase 1 is already live<\/b><\/span><\/p>\n

                      DigiDoc on Melento is already delivering value in production environments.\u00a0 Available today:<\/p>\n

                        \n
                      • Request eStampPaper API<\/span>\u00a0<\/span><\/li>\n
                      • DigiDoc stamp type support<\/li>\n
                      • Upload-based and template-based workflows<\/li>\n
                      • Asynchronous processing for better scalability<\/li>\n
                      • Multi-request handling<\/li>\n<\/ul>\n

                        Coming soon:<\/b><\/span><\/p>\n

                          \n
                        • Web-based portal interface<\/li>\n
                        • Enhanced compression for documents larger than 5 MB<\/li>\n<\/ul>\n

                          This phased approach ensures immediate usability while continuously improving capabilities.<\/p>\n

                          Why this matters for your business<\/b><\/span><\/h2>\n

                          DigiDoc via Melento is more than a feature; it\u2019s a shift in how enterprises handle compliance-heavy workflows.<\/p>\n

                            \n
                          • \n
                              \n
                            • Speed<\/b>: Reduce stamping time from days to minutes<\/span><\/li>\n
                            • Efficiency<\/b>: Eliminate manual effort and vendor coordination<\/span><\/li>\n
                            • Compliance<\/b>: Ensure accurate, state-wise legal adherence<\/li>\n
                            • Scalability<\/b>: Handle large volumes without operational strain<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                              For industries where document execution impacts revenue, like lending, insurance, and procurement, this directly translates into faster business outcomes.<\/p>\n

                              Ready to switch to real-time stamping?<\/span><\/h2>\n

                              If you\u2019re already using Melento, enabling DigiDoc is one of the fastest upgrades you can make to your document workflow. No rebuilds, no disruption, just real-time stamp generation API<\/span> compliant stamping across 18 states.<\/span><\/p>\n

                              Connect with your Melento solution consultant to get started.<\/p>\n

                              It takes minutes to configure, and fundamentally changes how your business handles stamping.<\/span><\/p>\n