{"id":1329,"date":"2016-08-30T09:11:13","date_gmt":"2016-08-30T09:11:13","guid":{"rendered":"https:\/\/esigndesk.com\/?page_id=1329"},"modified":"2025-04-16T04:39:49","modified_gmt":"2025-04-16T10:09:49","slug":"esign-faqs","status":"publish","type":"page","link":"https:\/\/melento.ai\/en-in\/blog\/esign-faqs","title":{"rendered":"FAQs About Aadhaar eSign"},"content":{"rendered":"<h1 style=\"text-align: center;\"><strong><span style=\"color: #008000;\">Aadhaar eSign<\/span><\/strong><\/h1>\n<h4><strong><span style=\"color: #008000;\">Q1: What is an\u00a0<a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-to-validate-esign\">eSign<\/a>?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; color: #333300; font-size: 16px; font-family: 'open sans';\">eSign stands for <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-to-esign-a-document\">electronic signature<\/a><\/strong>. It is a paperless mode of signing documents online. eSign Electronic Signature Service enables any Aadhaar-holder to electronically sign documents using <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-based-ekyc\">Aadhaar eKYC<\/a> services. eSign Application Service Providers (ASP) like <a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">melento.ai<\/a>, integrate with these services to provide Aadhaar-holders with a way to sign documents electronically. Through eSign services, a <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/companies-use-dsc-to-sign-invoices\">Digital Signature Certificate (DSC)<\/a> can be obtained and an eSign can be affixed within seconds.<\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q2: Who can use aadhaar esign?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Anybody with an Aadhaar number and a mobile number registered with Aadhaar can use <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-to-esign-a-document\">eSign to sign documents online<\/a><\/strong> from anywhere.<\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q3: Is aadhaar eSign legally valid?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Yes. eSign is legally valid and it is a recognized form of signature under the provisions of the <a style=\"color: #333300;\" href=\"https:\/\/www.meity.gov.in\/content\/information-technology-act-2000\"><strong>Information Technology Act, 2000.<\/strong><\/a><\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q4: What are the provisions of law related to eSign aadhaar?<\/span><\/strong><\/h4>\n<p><span style=\"color: #333300;\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">Section 2(t)(a) of Information Technology Act, 2000, confirms the usage of eSign while Section III of the Act provides for authentication of electronic records. The Government of India through a notification in <\/span><a style=\"color: #333300;\" href=\"http:\/\/cca.gov.in\/cca\/sites\/default\/files\/files\/eSign_gazette_notification.pdf\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><strong>The Gazette of India, Extraordinary, Part II, Section III, dated January 28th, 2015<\/strong>, <\/span><\/a><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\">has recognised the usage of <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-to-validate-esign\">eSign<\/a>.<\/span><\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q5: How does Aadhaar\u00a0<a style=\"color: #008000;\" href=\"https:\/\/melento.ai\/en-in\/esign-workflow\">eSign<\/a> help?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eSign helps you <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-to-esign-a-document\">sign a document<\/a><\/strong> at your own convenience using just a 12-digit <a style=\"color: #333300;\" href=\"https:\/\/uidai.gov.in\/\">Aadhaar number<\/a> and an Aadhaar-registered mobile number. If two parties entering into an agreement have <a style=\"color: #333300;\" href=\"https:\/\/uidai.gov.in\/\">Aadhaar numbers<\/a> and Aadhaar-registered mobile numbers, then it is possible for both the parties to sign documents online without being physically present. Apart from being reliable, <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/esign-workflow\">eSign services<\/a> also save time and money. Since eSign involves paperless transactions, their usage contributes in a small way to saving trees.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1339 size-full aligncenter\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2016\/08\/How-does-eSign-help-1.png\" alt=\"\" width=\"800\" height=\"243\" \/><\/p>\n<h4><strong><span style=\"color: #008000;\">Q6: Where can an eSign be used?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">eSign can be used to sign documents for personal as well as business purposes, just like you would use wet signatures (handwritten signatures). You can use <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/esign-validity-in-india\">eSign<\/a> to self-attest your documents and to sign agreements and contracts. However, <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/electronic-signature-services-signdesk\">eSign<\/a> cannot be used for certain documents, which are listed here-<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">a negotiable instrument as defined in section 13 of the Negotiable Instruments Act, 1881.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">a power-of-attorney as defined in section 1A of the Powers-of-Attorney Act, 1882.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">a trust as defined in section 3 of the Indian Trusts Act, 1882.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">a will as defined in clause (h) of section 2 of the Indian Succession Act, 1925, including any other testamentary disposition by whatever name called.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">any contract for the sale or conveyance of immovable property or any interest in such property.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">any such class of documents or transactions as may be notified by the Central Government in the Official Gazette.<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #008000;\">Q7: Is <a style=\"color: #008000;\" href=\"https:\/\/signdesk.com\/\">melento.ai<\/a> authorised to provide Aadhaar eSign service?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\"><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">melento.ai<\/a> is a duly recognized entity authorized to provide eSign services. <strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">Signdesk.com<\/a><\/strong> is an ASP (Application Service Provider), registered with CDAC (ESP) and in collaboration with UIDAI, for providing services facilitating eSign. In the <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/how-use-esign-aadhaar-based-esignature\">eSign process<\/a>, the user (signer) receives an OTP from UIDAI and the document is verified after entering this OTP.<\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q8: How to validate an eSign?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">To validate an <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/aadhaar-esign\">eSign<\/a>,<\/strong> please follow these steps-<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Download the document and open it with Adobe Reader.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Click on the Signature Panel at the top or the eSign appearance.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">When \u2018Signature Validation Status\u2019 opens, click \u2018Signature Properties\u2019.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">In the \u2018Signature Properties\u2019 window, click \u2018Show Signer\u2019s Certificate\u2019.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">You will be redirected to the \u2018Certificate Viewer\u2019 window. Click the tab titled \u2018Trust\u2019.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Click \u2018Add to Trusted Certificates\u2019 and click \u2018OK\u2019 in the pop-up that follows.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Next you will see the \u2018Import Contact Settings\u2019 window. Check (Tick) the boxes provided before Certified documents and the three other options that follow it. Click \u2018OK\u2019 to continue.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">You will be redirected to the \u2018Certificate Viewer\u2019 window, click OK at the bottom.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Click \u2018Validate Signature\u2019 in the Signature Properties window and then click \u2018Close\u2019.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Now your eSign is complete. Your eSign will have a Green Tick mark which means it is <strong>legally valid<\/strong>.<\/span><\/li>\n<\/ol>\n<h4><strong><span style=\"color: #008000;\">Q10: Which documents cannot be signed using eSign?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The provisions of the <strong>IT Act, 2000<\/strong>, prohibits using eSign for the following documents-<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">(a) a negotiable instrument as defined in section 13 of the Negotiable Instruments Act, 1881.<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">(b) a power-of-attorney as defined in section 1A of the Powers-of-Attorney Act, 1882.<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">(c) a trust as defined in section 3 of the Indian Trusts Act, 1882.<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">(d) a will as defined in clause (h) of section 2 of the Indian Succession Act, 1925, including any other testamentary disposition by whatever name called.<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">(e) any contract for the sale or conveyance of immovable property or any interest in such property.<\/span><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">(f) any such class of documents or transactions as may be notified by the Central Government in the Official Gazette.<\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q11: What should I do if I don\u2019t receive an OTP?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Once you click the \u2018Get OTP\u2019 button, you will have to make sure that your Aadhaar-registered mobile number is active and is within its network coverage area. In case you still don\u2019t receive the OTP even 3 minutes after clicking the button, click the \u2018Resend OTP\u2019 button. If you do not receive OTP even after clicking Resend OTP, it could mean that there are some delays in fetching your data from Aadhaar database. You will see an error asking you to try again later.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1346 size-full\" src=\"https:\/\/melento.ai\/en-in\/blog\/wp-content\/uploads\/2016\/08\/OTP-1.png\" alt=\"OTP\" width=\"800\" height=\"407\" \/><\/p>\n<h4><strong><span style=\"color: #008000;\">Q12: Why does the certificate show only 30 min validity?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">The <strong><a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/companies-use-dsc-to-sign-invoices\">Digital Signature Certificate<\/a><\/strong> issued to your Aadhaar-based eSign expires in 30 minutes. After 30 min, the private key is destroyed to avoid any misuse, thus making it more secure.<\/span><\/p>\n<p><strong><span style=\"color: #008000;\">Q13: How long is an eSign valid?<\/span><\/strong><\/p>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Although the DSC expires in 30 minutes, your eSign affixed on a document will always be valid. The private key associated with your Signature Certificate is destroyed in order to avoid misuse.<\/span><\/p>\n<h4><strong><span style=\"color: #008000;\">Q14: How to upload a document?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">To upload a document to be eSigned, please follow the steps below:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Click the \u201cUpload Document\u201d button on the top right of the dashboard or on the <strong><a style=\"color: #333300;\" href=\"https:\/\/signdesk.com\/\">Melento (Formerly SignDesk) homepage<\/a>.<\/strong><\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Provide a name for your document and click Upload.<\/span><\/li>\n<li style=\"font-weight: 400; font-size: 16px; font-family: 'open sans';\"><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">Browse and select a file from your device, and that\u2019s it. Your file will be uploaded and you will see a preview of your document in the Signature Panel.<\/span><\/li>\n<\/ol>\n<h4><strong><span style=\"color: #008000;\">Q15: What is a Certifying Authority (CA)?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400; font-size: 16px; font-family: 'open sans'; color: #333300;\">A Certifying Authority is a trusted entity engaged in issuing <a style=\"color: #333300;\" href=\"https:\/\/melento.ai\/en-in\/blog\/companies-use-dsc-to-sign-invoices\">Digital Signature Certificates<\/a>, which are an essential part of the eSign service. Section 84 of<a style=\"color: #333300;\" href=\"https:\/\/www.meity.gov.in\/content\/information-technology-act-2000\"> IT Act 2000<\/a>, describes CA as a licensed-holder to issue DSCs.<\/span><\/p>\n<div align=\"center\"><a href=\"https:\/\/melento.ai\/en-in\/talk-to-sales\"><button class=\"wpcf7-form-control wpcf7-submit envor-btn envor-btn-primary envor-btn-normal\" type=\"button\"><strong>eSign My Document Now<\/strong><\/button><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Aadhaar eSign Q1: What is an\u00a0eSign? eSign stands for electronic signature. It is a paperless mode of signing documents online. eSign Electronic Signature Service enables any Aadhaar-holder to electronically sign documents using Aadhaar eKYC services. eSign Application Service Providers (ASP) like melento.ai, integrate with these services to provide Aadhaar-holders with a way to sign documents [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1329","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eSign Aadhaar - Most Common Questions And Answers | Aadhaar eSign<\/title>\n<meta name=\"description\" content=\"List of Aadhaar eSign frequently asked questions. 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