Modernizing Loan Documentation as Part of a Digital AOP

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Valueplus Technologies Private Limited, an MSME-focused lender, initiated its digital journey as part of its AOP, recognizing that manual loan documentation would constrain efficiency, compliance readiness, and scalability. To build a future-ready foundation, Valueplus partnered with Melento to digitize documentation using secure eSign and nationwide eStamping, enabling a compliant, paperless execution model aligned with long-term growth.

The Challenge

Preparing for Scale with Manual Processes

Loan documentation relied on physical stamping and wet signatures, requiring manual coordination and offline execution. This created avoidable turnaround delays, limited visibility into document status, and increased compliance dependency on manual tracking. ValuePlus sought a solution that was efficient today and scalable for tomorrow without adding operational complexity.

The Turning Point

Adopting Melento’s Digital Documentation Stack

By implementing Melento’s eSign and eStamp solutions, Valueplus introduced a fully digital documentation workflow for MSME lending. Aadhaar-based eSign eliminated the need for manual signatures, while Melento’s digital stamping infrastructure enabled legally valid stamping across states. The result was a unified, compliant, and future-ready execution process embedded into daily operations.

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Unified Digital Execution

Nationwide eStamping and Aadhaar/OTP-based eSign delivered in a single, compliant workflow.

Portal & API Access

Executed via seamless API integration with existing systems.

Automated Workflows

Embedded stamping and signing with support for sequential, parallel, and bulk execution.

Strong Identity Assurance

eKYC, geo-tagging, liveness detection, and AI face match ensure secure authentication.

Intelligent Document Handling

Secured merging, password-protected PDFs, dynamic data population, and easy signature placement.

Stamp & Financial Control

Automated duty calculation, prepaid wallets, auto top-up, and flexible billing models.

Compliance & Evidence

Single-use stamp enforcement, SHCIL verification, encryption, and audit-grade trails.

Visibility & Delivery

Real-time dashboards, MIS, instant document delivery, and evidence packets.

The Impact: Tangible Gains in Readiness and Efficiency

Metric Before Melento After Melento
Loan Document Execution Physical stamping and wet signatures Fully digital eSign and eStamp
Turnaround Time (TAT) Dependent on offline coordination Reduced by upto 85%
Operational Effort Manual handling and follow-ups Streamlined digital workflows
Compliance & Auditability Manual records and tracking Built-in audit trails and evidence
User Experience Paper-heavy and fragmented Simple, intuitive digital journey
Scalability Not future-ready Built to scale with MSME growth

Loan Document Execution

Before Melento
After Melento
Physical stamping and wet signatures
Fully digital eSign and eStamp

Turnaround Time (TAT)

Before Melento
After Melento
Dependent on offline coordination
Reduced by upto 85%

Operational Effort

Before Melento
After Melento
Manual handling and follow-ups
Streamlined digital workflows

Compliance & Auditability

Before Melento
After Melento
Manual records and tracking
Built-in audit trails and evidence

User Experience

Before Melento
After Melento
Paper-heavy and fragmented
Simple, intuitive digital journey

Scalability

Before Melento
After Melento
Not future-ready
Built to scale with MSME growth
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NBFC’s take on this

“Melento’s eSign and eStamp solutions enabled us to move to a paperless, compliant loan documentation process. The platform simplified execution, improved turnaround times, and provides a scalable foundation for our MSME lending operations.”

— Director - Operations, Valueplus Technologies Private Limited

Why This Matters for MSME Lenders

For MSME-focused lenders like Valueplus Technologies Private Limited, digitizing loan documentation early enables faster execution, stronger compliance, and operational discipline without increasing overhead. By adopting Melento’s eSign and eStamp solutions as part of its digital AOP, Valueplus established a robust, scalable foundation that supports current volumes while remaining ready for future expansion.

About Melento eSign: Melento’s eSign Workflow enables fast, secure, and legally valid digital signing, eliminating paper, delays, and manual steps. It streamlines document execution end-to-end with global compliance, full audit trails, and seamless collaboration.

Ready to digitize your loan
documentation journey?
Talk to a Melento specialist today.

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