Som Datt Finance Corporation Limited, an NBFC serving Retail and MSME borrowers, was managing loan documentation through largely offline and manual processes. The absence of a digital execution journey for signing, stamping, and mandates resulted in slower turnaround times, operational dependency, and limited scalability. To modernize its lending operations and introduce a seamless digital journey, Som Datt partnered with Melento to digitize the end-to-end loan documentation process.
By implementing Melento’s integrated eSign, eStamp, and eNaCH solutions, Som Datt transitioned to a unified digital execution model, improving speed, compliance, and operational efficiency in one go.
Loan documentation at Som Datt Finance Corporation Limited relied on physical stamping, wet signatures, and offline mandate execution. This led to delayed loan disbursals, increased dependency on branch-level coordination, limited visibility into document status, and higher compliance risk due to manual handling. Even with moderate monthly volumes of 200–300 documents, these inefficiencies impacted borrower experience and internal productivity.
With Melento’s eSign, eStamp, and eNACH solutions, Som Datt digitized its entire loan documentation journey. Aadhaar-based eSign and integrated eStamping eliminated physical paperwork, while digital eNACH enabled faster and compliant mandate execution. The result was a secure, paperless, and standardized workflow across Retail and MSME lending.
The Benchmark Solution
Melento delivered a fully digitized, end-to-end customer onboarding workflow tailored to Fyers operations. The platform replaced heavy paper dependencies, pre-procurements of stamps, and signature delays with a unified, automated, and transparent digital customer onboarding system, increasing customer conversion and retention.
Fully Digital Execution
Paperless loan documentation through Aadhaar eSign, digital stamping, and NPCI-compliant eNACH, delivered in a single workflow.
Faster, Simplified Workflows
API-led automation reduces manual intervention, accelerating execution and improving customer experience.
Compliance & Evidence Assurance
Legally valid execution with explicit consent, bank-level authentication, and audit-ready evidence trails.
Operational Efficiency
One unified platform for eSign, eStamp, and mandates replaces fragmented processes.
Built to Scale
API-first, nation-wide infrastructure supports growth in loan volumes without operational strain.
Loan Document Execution Time
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Before Melento
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After Melento
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|---|---|
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Physical stamping and wet signatures
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Digital execution within minutes
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Turnaround Time (TAT)
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Before Melento
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After Melento
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|---|---|
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Delays due to offline coordination
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Reduced by up to 76%
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Operational Effort
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Before Melento
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After Melento
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|---|---|
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Manual handling and follow-ups
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Streamlined digital workflows
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Compliance & Auditability
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Before Melento
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After Melento
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|---|---|
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Manual tracking
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Built-in audit trails
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User Experience
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Before Melento
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After Melento
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|---|---|
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Paper-heavy and fragmented
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Simple, seamless digital journey
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Scalability
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Before Melento
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After Melento
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|---|---|
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Limited by physical processes
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Easily scalable across portfolios
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“The integrated eSign, eStamp, and eNACH workflows from Melento (formerly SignDesk) have transformed our loan documentation operations. We have significantly reduced turnaround time, eliminated manual touchpoints, and strengthened compliance with audit-ready evidence. The unified platform has also enabled us to scale volumes efficiently without increasing operational overhead.”
— VP- Operations (Som Datt Finance Corporation)
For NBFCs like Som Datt Finance Corporation Limited, digitizing loan documentation is a critical step toward faster disbursals, better compliance, and improved borrower experience. By adopting Melento’s eSign, eStamp, and eNACH solutions, Som Datt established a future-ready digital foundation that delivers efficiency today while supporting scalable growth tomorrow.
About Melento eSign: Melento’s eSign Workflow enables fast, secure, and legally valid digital signing, eliminating paper, delays, and manual steps. It streamlines document execution end-to-end with global compliance, full audit trails, and seamless collaboration.