Quikjet Cargo Airlines, a leading air cargo service provider operating scheduled and ad-hoc freight movements across India, was struggling with large volumes of legacy contracts, each containing unique terms, clauses, obligations, and expiry conditions. These documents were scattered across departments and formats, making them difficult to track and manage.
To modernize contract governance, reduce manual effort, and enable faster, safer, and compliance-ready contract operations, Quikjet partnered with Melento CLM, powered by SAM AI, resulting in dramatically higher contract visibility, quick data extraction from legacy agreements, and seamless collaboration across internal teams.
Quikjet faced operational challenges rooted in outdated contract handling, which made contract retrieval, data extraction, compliance checks, and renewals extremely time-consuming and error-prone.
The organization manages hundreds of legacy contracts across vendors, partners, and service providers without any structured repository, leaving critical terms and clauses buried deep within PDFs, scans, and even physical copies. This results in heavy dependency on manual reviews and constant cross-functional follow-ups, with limited visibility into renewals, obligations, and overall risk exposure. As a result, coordination between Legal, Operations, Procurement, Finance, and Compliance teams becomes slow and fragmented, leading to delays and operational inefficiencies.
Melento (formerly SignDesk) centralized and automated Quikjet’s entire contract lifecycle. The adoption of CLM, powered by SAM AI, allowed the team to instantly extract critical data, obligations, and clause-level insights from legacy agreements, removing the need for manual contract reading and re-entry.
Automated workflows then connected Legal, Finance, Operations, HR, Procurement, and Management into a single streamlined contract engine, resulting in faster operations, improved compliance, and complete visibility across every contract.
The Benchmark Solution
Melento delivered an end-to-end, intelligence-driven CLM platform designed around Quikjet’s operational needs:
AI-Powered Legacy Contract Digitization
SAM extracted key terms, dates, clauses, and obligations, auto-tagging contracts into structured metadata for instant searchability.
Standardized Contract Requests
Unified requests for vendor, supplier, operational, and SLAs across departments.
Automated Drafting & Clause Playbooks
Template-based contract creation with clause libraries and instant playbook deviation detection.
Seamless Workflow Approvals
Cross-functional routing for Legal, Finance, Ops, and Compliance with role-based permissions.
Digital Execution
Aadhaar eSign and digital stamping for fast, compliant contract execution.
Centralized Contract Repository
A single source of legacy and new contracts with smart search and version control.
Renewal & Obligation Automation
Alerts for expiries, renewals, SLAs, insurance requirements, and operational obligations.
Enterprise Security & Integrations
SSO, MFA, audit trails, and integration with internal systems for synchronized operations.
Legacy Contract Review
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Before Melento
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After Melento
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Manual reading, slow extraction, and high error rates
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AI-powered extraction; key data captured instantly
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Contract Turnaround Time
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Before Melento
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After Melento
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Multi-day cycles, heavy coordination
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Automated workflows; TAT reduced by 80%%
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Data Visibility
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Before Melento
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After Melento
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Scattered files, difficult tracking
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Unified repository with instant clause & term search
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Compliance Readiness
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Before Melento
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After Melento
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High manual effort, risk of missing terms
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Clause deviation alerts, AI playbook checks, and full audit logs
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Renewals & Obligations
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Before Melento
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After Melento
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Deadlines frequently missed
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Automated reminders, SLA/obligation tracking
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Cross-Department Coordination
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Before Melento
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After Melento
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Email trails, delays in approvals
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Centralized collaboration and task routing
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Operational Scalability
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Before Melento
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After Melento
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Limited by manual processes
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Scalable, automated contract ecosystem
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“Melento’s CLM helped us bring structure and speed to our entire contract ecosystem. Extracting data from legacy agreements. Something that took hours earlier now happens in minutes. It has reduced our TAT by up to 80%. Our teams collaborate better, and we finally have complete visibility into every contract.”
-Legal Head (Quikjet Cargo Airlines Team)
In industries where every vendor agreement, SLA, insurance clause, and operational contract impacts compliance and turnaround time, manual contract handling becomes a major bottleneck. With Melento, aviation and logistics companies can:
Eliminate manual extraction from complex legacy agreements
Reduce operational delays caused by fragmented records
Improve compliance oversight and clause-level governance
Scale operations with automated workflows
Scale operations with automated workflows
Gain enterprise-wide visibility and reduce contract risks