JK Tyre & Industries Limited, one of India’s leading automotive tyre manufacturers and a pioneer in radial technology, managing numerous dealer agreements, vendor contracts, and renewals for a vast ecosystem of 6,000+ dealers and vendors every year, was digitizing its contract management process.
To modernize the process with speed, transparency, and accountability across its contract lifecycle, JK Tyre signed in Melento (formerly SignDesk) to digitize contract requests, template-based drafting, eStamping, electronic signing, and renewal management.
The Challenge
JK Tyre's contract operations relied heavily on manual request submissions, fragmented templates, and physical stamping and signing. These legacy workflows were delaying the agreement creation due to physical stamping and signature dependencies. Client was also facing a lack of visibility into contract status or upcoming expiries and a lack of a centralized platform for managing profiles and document tracking.
Melento's modular CLM platform was deployed to address JK Tyre's most critical contract workflow gaps, improving efficiency in request intake, contract creation, execution, and post-signing visibility, digitizing contract requests, simplifying approval flows, and enabling real-time tracking without disrupting existing operations.
The Turning Point
Digitized dealer and vendor requests through a standardized Form Builder, no emails, faster initiation.
Enabled instant drafting of NDAs and agreements using pre-approved templates for consistent outputs.
Integrated state eStamping and Aadhaar eSign for quick, compliant digital execution.
Centralized all dealer and vendor contracts under unified profiles for easy access and renewal tracking.
Centralized all dealer and vendor contracts under unified profiles for easy access and renewal tracking.
Enabled instant contract insights via chat commands like "Show dealer contracts expiry date."
| Metric | Before Melento | After Melento |
|---|---|---|
| Contract Request Submission | Manual email-based requests |
Standardized digital request forms
|
| Contract Drafting | Manual creation from scratch |
Template-based instant drafting
|
| Stamping & Signing | Delay in days owing to Physical stamp papers and wet signatures |
Reduced by 85% with digital
eStamp + Aadhaar/eSign execution |
| Contract Visibility | Fragmented across teams |
Centralized dashboard &
client profile view |
| Renewal Tracking | Manual calendar follow-ups |
Automated expiry
notifications and reminders |
| Insights & Analytics | No unified visibility |
Real-time insights
dashboard for all contracts |
| Data Access | Dependent on multiple departments |
Instant chat-based retrieval
of contract info |
| Turnaround Time | 5 – 7 days for contract completion |
Reduced by 85% with digital
workflow |
For manufacturers managing thousands of dealer and vendor agreements, manual documentation leads to inefficiency, compliance risks, and missed renewals.
By implementing Melento’s digital contract workflow modules, JK Tyre standardized contract requests and templates, executed with eStamping and eSign, centralized visibility with dashboards and reminders, tracked compliance and client-level transparency.
