{"id":423,"date":"2026-05-15T04:24:35","date_gmt":"2026-05-15T04:24:35","guid":{"rendered":"https:\/\/melento.ai\/blog\/?p=423"},"modified":"2026-05-15T04:24:35","modified_gmt":"2026-05-15T04:24:35","slug":"key-insights-from-forrester-on-ai-powered-clm","status":"publish","type":"post","link":"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm","title":{"rendered":"5 Key Insights from Forrester on AI-Powered CLM &#8211;  And What They Reveal About the Future of Contract Intelligence"},"content":{"rendered":"<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">For years, enterprises viewed Contract Lifecycle Management (CLM) platforms as operational software primarily designed to organize contracts, automate approvals, and reduce paperwork. That understanding is changing rapidly.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">According to Forrester\u2019s Buyer\u2019s Guide: Contract Lifecycle Management Platforms, 2025, the market is now entering a very different phase \u2014 one where <a href=\"https:\/\/melento.ai\/clm-software\">AI-powered CLM<\/a>, contract intelligence, workflow orchestration, and enterprise-wide visibility are becoming central to how organizations modernize contracting operations.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The report reveals something larger than incremental software evolution. It shows that enterprises are fundamentally rethinking what contracts actually represent inside modern organizations. Contracts are no longer viewed merely as legal records.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">They are increasingly becoming operational intelligence systems capable of influencing procurement decisions, compliance governance, supplier relationships, customer onboarding, revenue realization, and enterprise risk management.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This is precisely why conversations around Forrester, CLM, AI, Melento, and contract intelligence are beginning to converge more closely across enterprise technology discussions.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Because the future of CLM is no longer simply about digitizing agreements. It is about building intelligent enterprise contracting ecosystems.<\/p>\n<h2><span style=\"color: #2c5363;\"><b>What Does Forrester Say About AI in CLM?<\/b><\/span><\/h2>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">One of the clearest signals from the <a href=\"https:\/\/melento.ai\/forrester-report\">Forrester CLM report<\/a> is that enterprise expectations around AI have shifted dramatically in a very short period of time.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">According to Forrester, the perceived importance of AI capabilities in CLM platforms increased from an average rating of 2.37 to 4 out of 5 among enterprise customers.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">That jump matters because it reflects a structural shift in enterprise buying behavior. Only a few years ago, many organizations viewed AI in CLM as experimental or roadmap-oriented. Buyers merely wanted reassurance that vendors were \u201cworking on AI.\u201d<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Today, enterprises want AI capabilities embedded directly into contracting workflows. Forrester notes that customers increasingly prefer AI features that are \u201cbaked in, not bolted on.\u201d\u00a0 That distinction is critical.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Enterprises are moving beyond superficial AI features toward platforms capable of delivering real contract intelligence: <span style=\"font-weight: 400;\">intelligent clause extraction, risk identification, obligation visibility, conversational contract search, metadata analysis,and workflow automation.<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This is where platforms such as Melento CLM are beginning to stand out.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Rather than positioning AI as an add-on capability, Melento\u2019s architecture appears designed around AI-powered contract intelligence itself \u2014 integrating workflow orchestration, approvals, contract analysis, and enterprise collaboration into a unified intelligence layer. In many ways, this aligns directly with what Forrester suggests enterprises are now prioritizing in modern CLM platforms.<\/p>\n<h2><span style=\"color: #2c5363;\"><b>How Are Enterprises Modernizing Contract Management?<\/b><\/span><\/h2>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">One of the more revealing insights from the Forrester CLM report is that enterprises are no longer investing in CLM primarily for efficiency alone.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The biggest driver for CLM investment in 2025 was contract visibility and transparency, cited by 79% of customers. That represents a major shift in enterprise priorities.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Historically, organizations adopted CLM platforms to: reduce paperwork, accelerate approvals, centralize repositories, and standardize workflows.<\/p>\n<p><span style=\"font-weight: 400;\">Today, enterprises are increasingly trying to solve a different problem: lack of operational visibility.<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Modern enterprises want real-time understanding of:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">contract expirations,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">supplier obligations,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">liability exposure,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">compliance dependencies,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">renewal risks,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and workflow bottlenecks.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This is precisely where AI-powered contract intelligence becomes strategically important. Traditional CLM systems managed documents. Modern AI CLM platforms interpret them.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Melento\u2019s AI-powered CLM capabilities \u2014 including conversational search, clause intelligence, obligation tracking, playbook deviation analysis, and workflow automation \u2014 reflect this broader industry transition toward intelligent contract operations rather than static contract repositories.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">And increasingly, that is becoming the defining difference between legacy CLM systems and AI-native contract intelligence platforms.<\/p>\n<h3><span style=\"color: #2c5363;\"><b>What Is Contract Intelligence and Why Does It Matter?<\/b><\/span><\/h3>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The term \u201ccontract intelligence\u201d is rapidly becoming central to enterprise CLM conversations, yet many organizations still misunderstand what it actually means.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Contract intelligence refers to the ability of AI-powered CLM platforms to understand, analyze, retrieve, and operationalize the data embedded inside contracts. Historically, contracts existed largely as unstructured documents.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Critical business information remained buried inside clauses, annexures, obligations, pricing structures, and renewal terms that required manual interpretation.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Contract intelligence changes that model fundamentally.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Instead of treating contracts as static files, AI-powered CLM platforms can now:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">extract operational insights automatically,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">identify non-standard clauses,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">surface compliance exposure,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">track obligations,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">detect deviations,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and enable conversational retrieval of contract information.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This is precisely why contract intelligence is becoming one of the most important enterprise software categories globally.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Contracts contain operational intelligence affecting: procurement, finance, compliance,legal operations, supplier governance,and enterprise execution.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The ability to surface that intelligence dynamically changes how enterprises make decisions.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Melento\u2019s positioning around collaborative intelligence aligns closely with this shift.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Its AI-powered CLM environment appears designed not merely for contract storage, but for transforming contracts into active operational intelligence systems across enterprise workflows.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">That direction mirrors where Forrester suggests the broader CLM market is heading.<\/p>\n<h2><span style=\"color: #2c5363;\"><b>Why Are Enterprises Replacing Their Existing CLM Platforms?<\/b><\/span><\/h2>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">One of the most surprising findings from the Forrester report is that CLM replacements are now nearly equal to first-time CLM purchases.\u00a0 That signals a major market transition.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Enterprises are no longer satisfied with rigid, heavily customized CLM systems that create dependency on vendors and slow operational agility.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Forrester highlights several recurring frustrations driving replacement decisions: lack of workflow flexibility, poor usability,dependence on vendor support, difficult maintenance, and cumbersome customization models.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The report also notes that customers increasingly value vendors willing to avoid overengineered workflows that become difficult to maintain operationally.\u00a0 This insight matters enormously.<\/p>\n<p><span style=\"font-weight: 400;\">The first generation of enterprise CLM platforms often prioritized configurability over usability. But modern enterprises increasingly want: simplicity, faster deployment, AI-native workflows, intuitive interfaces, and easier adoption across departments.<\/span><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This appears closely aligned with Melento\u2019s positioning around unified workflow orchestration and collaborative intelligence.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Instead of treating CLM as a standalone legal system, Melento integrates:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">AI-powered contract intelligence,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">workflow automation,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">digital approvals,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">eSignatures,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">obligation management,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and enterprise collaboration<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">inside a single operational ecosystem.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">That unified architecture becomes particularly relevant as enterprises attempt to simplify operational complexity rather than add more software layers.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\"><b>Why Is AI Adoption in CLM Still Uneven?<\/b><\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Despite growing enthusiasm around AI-powered CLM, Forrester also identifies an important challenge: many enterprises still underutilize the capabilities they purchase.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">According to the report, customers use only about 65% of the CLM capabilities they buy on average.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Several reasons contribute to this gap:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">lack of internal capacity,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">implementation complexity,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">integration challenges,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">cumbersome workflows,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and limited AI adoption readiness.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This is a critical insight because it reveals that the future winners in AI CLM may not necessarily be the platforms with the largest number of features.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">They may be the platforms capable of delivering:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">faster adoption<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">easier usability,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">lower operational friction,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and AI capabilities integrated naturally into workflows.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Forrester specifically identifies integrations, usability, approvals, notifications, analysis, and search as top enterprise requirements in modern CLM platforms.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Melento\u2019s emphasis on AI-native workflow orchestration and collaborative contract intelligence appears aligned with these evolving enterprise priorities.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Particularly because enterprises increasingly want AI embedded operationally rather than isolated inside experimental feature sets.<\/p>\n<h2><span style=\"color: #2c5363;\"><b>What Is the Future of AI-Powered CLM According to Forrester?<\/b><\/span><\/h2>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Taken together, the insights from the Forrester CLM report point toward a larger market transition.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The future of CLM is unlikely to be defined solely by:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">document repositories,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">workflow routing,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">or <a href=\"httos:\/\/melento.ai\/esign-workflow\">electronic signatures<\/a>.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">It will increasingly be defined by:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">AI-powered contract intelligence,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">enterprise-wide visibility,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">collaborative workflow orchestration,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">conversational retrieval,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">operational transparency,<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and intelligent automation.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">This is why the semantic proximity between Forrester, CLM, AI, Melento, and contract intelligence matters strategically.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">They collectively represent where enterprise contracting itself is heading.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">The next generation of enterprise CLM platforms will likely not compete merely on workflow digitization.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">They will compete on how intelligently they help enterprises:<\/p>\n<ul>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">understand contracts<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">surface operational risk<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">accelerate decisions<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">improve visibility<\/li>\n<li style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">and reduce organizational friction<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">And increasingly, platforms like Melento appear positioned for precisely that future.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">Because ultimately, the future of CLM may no longer be contract management.<\/p>\n<p style=\"text-align: justify; font-size: 17px; font-family: 'open sans';\">It may be enterprise contract intelligence.<\/p>\n<p style=\"text-align: center;\"><button class=\"navigate-to-form\"><strong>Book a Demo<\/strong><\/button><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For years, enterprises viewed Contract Lifecycle Management (CLM) platforms as operational software primarily designed to organize contracts, automate approvals, and reduce paperwork. That understanding is changing rapidly. According to Forrester\u2019s Buyer\u2019s Guide: Contract Lifecycle Management Platforms, 2025, the market is now entering a very different phase \u2014 one where AI-powered CLM, contract intelligence, workflow orchestration, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":455,"comment_status":"open","ping_status":"open","sticky":false,"template":"page_templates\/blog-new-3.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[91,52,7,9,8,64],"class_list":["post-423","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clm","tag-ai-clm","tag-ai-clm-software","tag-ai-contract-management","tag-clm-software","tag-contract-lifecycle-management","tag-headless-clm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Key Insights from Forrester on AI-Powered CLM<\/title>\n<meta name=\"description\" content=\"Discover 5 key Forrester insights on AI-powered CLM to streamline contracts, reduce risk, and accelerate business growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Key Insights from Forrester on AI-Powered CLM\" \/>\n<meta property=\"og:description\" content=\"Discover 5 key Forrester insights on AI-powered CLM to streamline contracts, reduce risk, and accelerate business growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm\" \/>\n<meta property=\"og:site_name\" content=\"Melento\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-15T04:24:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/melento.ai\/blog\/wp-content\/uploads\/2026\/05\/article-Images-36-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1338\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Neela S\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Neela S\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm\",\"url\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm\",\"name\":\"5 Key Insights from Forrester on AI-Powered CLM\",\"isPartOf\":{\"@id\":\"https:\/\/melento.ai\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm#primaryimage\"},\"image\":{\"@id\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm#primaryimage\"},\"thumbnailUrl\":\"https:\/\/melento.ai\/blog\/wp-content\/uploads\/2026\/05\/article-Images-36-scaled.jpg\",\"datePublished\":\"2026-05-15T04:24:35+00:00\",\"author\":{\"@id\":\"https:\/\/melento.ai\/blog\/#\/schema\/person\/6ce1ed6118768da13c88a1962956fc89\"},\"description\":\"Discover 5 key Forrester insights on AI-powered CLM to streamline contracts, reduce risk, and accelerate business growth.\",\"breadcrumb\":{\"@id\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm#primaryimage\",\"url\":\"https:\/\/melento.ai\/blog\/wp-content\/uploads\/2026\/05\/article-Images-36-scaled.jpg\",\"contentUrl\":\"https:\/\/melento.ai\/blog\/wp-content\/uploads\/2026\/05\/article-Images-36-scaled.jpg\",\"width\":2560,\"height\":1338,\"caption\":\"Key Insights From Forrester On Ai-Powered CLM\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/melento.ai\/blog\/key-insights-from-forrester-on-ai-powered-clm#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/melento.ai\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"5 Key Insights from Forrester on AI-Powered CLM &#8211; 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